Family Services Center Manager

**About the Position**

The Nightlight Family Services Centre Manager will be responsible for the safe, effective, and efficient delivery of programs at Nightlight Family Services Residence and reports directly to the Director of Programs.
- Full-time, salaried position (35-44 hours per week)
- Compensation starts at $52,552.50 annually
- Regular shift is Monday-Friday 8:00 a.m.4:00 p.m., with on-call shifts during evenings, overnights and weekends on a rotating basis.

**Duties and Responsibilities**

Deliverables include, but are not exclusive to, the following:

- Provide direct oversight of Emergency, Short-Term Housing-Focused and support programs;
- Hire, train, schedule, supervise and evaluate direct reports as assigned;
- Ensure programs and services are delivered in accordance with the organization’s program standards and meet the standards of governing bodies;
- Ensure that intakes, case management and discharges are completed according to current Emergency Shelter Operating Standards;
- Perform the duties of the HIFIS administrator for the organization;
- Submit accurate attendance and participation data monthly;
- Follow prescribed protocol for responding to incidents and occurrences;
- Provide on-call support for staff information and shift coverage as part of a rotating schedule;
- Maintain facilities and assets in accordance with security, maintenance and housekeeping plans, and Club policies.

**Qualifications**
- This position requires a minimum of five years’ experience in leadership role managing programs and services and a post-secondary diploma/degree in: Child and Youth Studies; Child and Youth Care Worker; Social Service Worker; Social Worker; Community and Justice Services/Correctional Worker; or a Related field. - Required at time of hire
- Standard First Aid with CPR Level C and AED - Required at time of hire
- Immunization records - Required at time of hire
- Valid driver’s license and access to personal vehicle - Required at time of hire
- Food Handler’s certification - Required within 3 months of hire
- Non-Violent Crisis Intervention Certification - Provided at time of hire
- Government and organization-mandated training - Provided at time of hire

**Why Work at the BGC Niagara?**

As part of Canada’s largest child and youth-serving agency, BGC Niagara is a charitable, community-supported organization dedicated to helping children and youth reach their full potential.

Since 1960, BGC Niagara has provided a broad spectrum of services for children and youth 0 - 24 years of age, including food, shelter, transportation, childcare, aquatics, recreation, physical activity, leadership, and life skill programs.

Today, BGC Niagara serves vulnerable children and youth across the Niagara Region. As a leading provider of quality programs for children and youth, BGC Niagara offers transformative experiences that are accessible, reliable, and open to all, with a focus on providing safe places where kids can develop confidence, gain skills, and experience success.

**Application**

Corporate Address:
8800 McLeod Rd.
Niagara Falls, ON, L2H 0Y8

The Boys and Girls Club of Niagara is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment. We will accommodate the needs of the applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially.

Pay: From $52,552.50 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- RRSP match

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Do you posses a valid Degree/Diploma in: Child and Youth Studies; Child and Youth Care Worker; Social Service Worker; Social Worker; or Community and Justice Services/Correctional Worker;
**Experience**:

- Family Shelter Management: 5 years (preferred)

Licence/Certification:

- Vulnerable Sector Check (preferred)
- Standard First Aid / CPR-C (preferred)
- Driver Licences (preferred)

Work Location: In person