Customer Service Advisor

2 weeks ago


Ottawa, Canada McConville's Garage Full time

A strong understanding of automotive technology and the automotive industry
- Strong organizational, decision-making and problem-solving skills
- Excellent customer service, interpersonal and communication expertise
- Ability to be a team player and/or work alone
- Works well under pressure & in a fast paced environment
- Willing & able to work overtime when required(tire season)

Proven work experience as a Service Advisor or similar role experience an asset. French and English speaking required. Hours are Monday To Friday 7:30AM to 5:00PM, and Saturdays 8:00AM to 3:00PM (During fall season only). Hours may vary.

Daily duties include but not limited to;
- Assist clients with questions and concerns
- Booking and managing appointments
- Building estimates for recommended repairs
- Helping clients make informed decisions about vehicle maintenance
- Processing invoices and transactions

*Assisting with other daily duties necessary to maintain garage such as ordering and organizing stock, processing returns, cleaning/sanitizing work stations and customer areas.

Pay: From $22.00 per hour

Expected hours: 35 per week

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English & French (required)

Work Location: In person

Expected start date: 2024-09-09



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