Investigator - Corporate Security

**Why WestJet**:
Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

**Join us, this is where your career story takes off.**

**Hybrid Work**:
This is a hybrid work position in Calgary, Alberta and requires in-person collaboration at the WestJet Campus (22 Aerial Place NE) 3 days per week. This provides flexibility the remaining 40% of the work week. This hybrid work plan allows for critically important learning, collaboration and networking with our colleagues. Specific days in the office are agreed upon by the team.

WestJet's Corporate Security Investigator will work alongside the Program Manager and investigators in all aspects of investigations. Primary accountabilities will range from providing general security guidance, facilitating training and involve active participation in security investigation initiatives.

**Responsibilities**
- Lead and or support confidential and privileged investigations related to guest, employee, contractor actions in relation to policy breaches or criminal acts including but not limited to Workplace Violence, Respect in the Workplace and unruly passenger behavior.
- Provide proactive crime prevention strategies to employees and partners related to incident trending such as internal and external theft, fraud and other acts of unlawful behavior.
- Assist in the development, implementation and communication of policy and procedure updates related to employee security roles and responsibilities.
- Conduct and or support security threat and risk assessments related to WestJet business and recommend risk mitigation strategies to maximize safety of employees.
- Participate in development and delivery of security training for all WestJet and contracted agency employees.
- Assist IT Cybersecurity with investigations and support management of cyber security incidents.
- Assist the Director or Program Manager, WestJet Security with responding to and managing security needs related to an Emergency Response incident.
- Establish and maintain relationships with law enforcement, regulatory and security screening agencies to meet the business requirements and security needs of WestJet in conjunction with local, federal and international regulations.
- On a rotational basis take on the role of On Call threat and risk advisor to determine next steps to limit risk in relation to serious security incidents and events.

**Experience and qualifications**
- Minimum 2 years’ directly related experience in Corporate Security or related role.
- Recognized training, practical experience and a proven ability in: internal investigations, conducting effective investigative interviews, collection of evidence and presentation to courts or legal representatives, physical security best practices in compliance with related regulations.
- Experience with and ability to interpret Canadian Criminal Code; Canadian Human Rights; Canada Labor Code; Criminal, Civil and Corporate Case law.
- Minimum 1-2 years airline industry operational experience is an asset.
- Working knowledge of all areas of WestJet and or the airline industry is an asset.
- Familiarity with Transport Canada and Canadian/International Air industry regulations.
- Demonstrated flexibility and ability to work independently on a team in a fast paced, dynamic and changing environment.
- Proven ability to work under mínimal supervision as a collaborative member of the team.
- Excellent organizational skills achieved through flexibility, multitasking and time management.
- Demonstrated strong communication skills and ability to deal with highly stressful and confidential situations using tact and diplomacy.
- Demonstrated ability to accurately and completely document occurrences using a logical sequential format in a timely manner.
- Able to obtain security clearance to hold a Transport Canada approved airport restricted area pass and provincial security investigator license.
- Flexibility with travel in support of investigations to Calgary for an extended period of time for initial training and on an as needed basis after start up.

**The benefits of being a WestJetter**:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs

**About WestJet Group of Companies**

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwin