Medical Office Assistant/receptionist

1 day ago

Burlington, Canada Aldershot Village Medical Full time

**Skills, knowledge and job requirements**: - Exceptional organizational skills. - Attention to detail. - Excellent interpersonal and oral/written communication skills. - Ability to manage difficult patients. - Strong problem-solving skills. - Capacity to adapt quickly to a fast-paced, dynamic work environment. - Ability to prioritize, manage time effectively, and be flexible in a very active work environment. - Ability to maintain confidentiality and impartiality. - Exercises good judgment. - Ability to work independently and effectively with all members of the health care team. - Respect our patients and ALL members of the team. - Clinic is located in Aldershot / Burlington, applicants must have reliable transportation. - Experience in EMRs will warrant a higher pay scale **Roles and Responsibilities** - Patient Check-In - greeting patients upon arrival, assessing and directing to appropriate areas in the clinic - Practice and maintain appropriate infection control procedures - Answering the phone, triaging calls and booking appointments for patients with appropriate physicians and/or Inter-professional health care providers (IHPs) - Support maintenance and management of physician clinic hours of service schedule - Performing general clerical duties (e.g. photocopies, faxes, e‐mails, open mail) for the team members of the Clinic - Assist with patient communications (e.g. writing or organizing letter mail outs, phone calls etc.) - Process and track referrals - Set up and maintain examination rooms (e.g., medical equipment, supplies) and ensures its cleanliness. - Assist providers (e.g., PAP smears, suturing, ear syringing, liquid nitrogen, blood pressure, height, weight). - Set up for procedures and cleaning up after procedures. - Process chart transfers, track receipt and payment. - Assists with patient communications (e.g. organizing letter, mail outs, phone calls, etc.) - Ensure general cleanliness of clinic including waiting room, exam rooms, office areas, kitchen, and bathrooms. - Support operations of clinic by proactively problem solving and following up when items need to be repaired or cleaned. - Management of vaccine ordering, stocking, cold-chain and vaccination fridge temperature monitoring - This position will provide in-person shift coverage for Monday to Friday 10 am to 5 PM ""Hours may extend based on doctors Schedules """ - Job Types: Full-time / Part-time, Permanent - Salary: $16.00-$22.00 per hour based on qualifications and Experience. **Job Types**: Full-time, Part-time, Permanent Part-time hours: 35 per week **Salary**: $16.00-$22.00 per hour Schedule: - Day shift - Monday to Friday - No weekends Ability to commute/relocate: - Burlington, ON: reliably commute or plan to relocate before starting work (preferred) **Education**: - Secondary School (preferred) **Experience**: - Medical Secretaries & Patient Registrars: 1 year (preferred)

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