Electronic Security Technician

**Electronic Security Technician**

**About ABC Security Access Systems**:
ABC Security Access Systems is celebrating 84 years in business

We are a leading security systems integrator, specializing in commercial, industrial, institutional and government markets.

**Position Overview**:
We are looking for an experienced Electronic Security Technician.

The Electronic Security Service Technician will report to the Service Manager.

**Key Responsibilities**:

- Respond to a variety of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis.
- Analyze repair requirements and provide customer with appropriate solutions; complete necessary repairs and replacements as needed; exercise judgment in selecting methods, techniques, and evaluation criterion for obtaining results.
- Execute the technical aspects of single or multiple projects with varying timelines and budgets. This includes programming, development, start-up, testing, and commissioning of a variety of technical security systems, including custom and complex integrated systems in accordance with manufacturer specifications and company expectations.
- Completes accurate and detailed service reports for customer and ABC Security to allow for accurate invoicing and job cost tracking.
- Provide technical support and training to end users when applicable.
- Provide excellent customer service on behalf of ABC Security.
- Maintain vehicle inventory.
- Other duties as assigned by management.

**Knowledge, Skills, Abilities, Other Requirements**:

- Intruder Alarm Systems -Experience with alarm panels, keypads, door contacts, motion detectors, glass break sensors, sirens, cabling, programming, and connection to central stations
- Access Control Systems - Experience with card readers, electric locking hardware, request to exit devices, keypads, access door controllers, reader interfaces, I/O interfaces, door contacts, system software, and cabling (conduit experience preferred)
- IP and Analog Camera Systems - Experience with DVR’s, NVR’s, analog cameras (TVI, CVI etc.), IP cameras, network switches, routers, patch panels, surge protection & UPS’s, cabling, and programming (conduit experience preferred)
- Excellent communications skills
- Excellent customer services skills
- Solid technical skills and experience related to electronic security systems
- Solid programming skills and proven ability to troubleshoot problems and look for solutions
- Exceptional ability to interpret manuals, schematics, wiring diagrams
- Able to repair equipment
- Able to use standard or specialized test instruments
- Able to use hand tools
- Able to work independently with general supervision
- Able to work as part of a team
- Able to execute all work in accordance with provincial and local regulations, demonstrate and maintain full compliance with the company expectations for general best practices as well as adherence to the company health and safety policies and procedures.
- A valid Ontario G class driver’s license
- A clean driver’s abstract
- A clean criminal record check.
- Familiarity with driving throughout the GTA.
- Your own tools (speciality tools are provided by the company)

**Experience**:

- Minimum 5 years of relevant field security service experience

**Education**:

- Industry certifications and training

**Job Type**:

- Permanent
- Full Time (40 hours per week)

**Hours of Work**:

- Regular Hours_
- Monday to Friday, 8:30 a.m. to 5:00 p.m.
- On Call Rotation (Split evenly among technicians for 1 week at a time)_
- Monday to Friday, 5:00 p.m. to 10:00 p.m.
- Saturdays, Sundays, and public holidays, 8:30 a.m. to 10:00 p.m.
- 24-hour service is NOT required

**Working Conditions**:

- Travel to various customer sites across the GTA, coming to the office/warehouse when necessary
- Must be able to walk, climb, stand, lift, and bend repeatedly
- Some lifting of heavy equipment or materials (doors)

**Location**:

- ABC Security’s offices and warehouses are located at 55 Queens Plate Dr, Etobicoke, ON M9W 6P2. However, technicians mainly work at customer locations.

**What We Offer**:

- Compensation: $25.00 - $40.00/hour (commensurate with experience).
- Generous overtime:

- Overtime is paid at two times the technician’s regular hourly rate for hours worked over eight hours per day.
- Generous emergency call rates:

- Tier 1_
- $150 for the first hour worked (when arriving directly from a previous jobsite).
- $ 75/hr for additional time worked at site, paid out in half-hour increments.
- Tier 2_
- $225 for the first hour worked (when leaving from home).
- $ 75/hr for subsequent time worked at site, paid out in half-hour increments
- Benefits after successful completion of the probation period
- Company provided uniform shirt, coats, and hat, plus a reimbursement of up to $ 200.00 per year for other uniform expenses (pants, shorts, safety shoes)
- Company provided tablet
- Company provided vehicle and ga