Electronic Security Technician

**Electronic Security Technician (Service Department)**

**About ABC Security Access Systems**:
ABC Security Access Systems is celebrating 84 years in business

We are a leading security systems integrator, specializing in commercial, industrial, institutional and government markets.

**Position Overview**:
We are looking for experienced Electronic Security Service Technicians to join our Service Department.

**Key Responsibilities**:

- Respond to a variety of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis.
- Analyze repair requirements and provide customers with appropriate solutions
- Execute the technical aspects of each job
- Complete accurate and detailed service reports for customer and ABC Security to allow for accurate invoicing and job cost tracking.
- Provide technical support and training to end users when applicable.
- Provide excellent customer service on behalf of ABC Security.
- Maintain vehicle inventory.
- Other duties as assigned by management.

**Knowledge, Skills, Abilities, Other Requirements**:

- _IP and Analog Camera Systems_ - Experience with DVR’s, NVR’s, analog cameras (TVI, CVI etc.), IP cameras, network switches, routers, patch panels, surge protection & UPS’s, cabling, and programming (conduit experience preferred).
- _Access Control Systems_ - Experience with card readers, electric locking hardware, request to exit devices, keypads, access door controllers, reader interfaces, I/O interfaces, door contacts, system software, and cabling (conduit experience preferred).
- _Intruder Alarm Systems_ -Experience with alarm panels, keypads, door contacts, motion detectors, glass break sensors, sirens, cabling, programming, and connection to central stations.
- Solid technical skills and experience related to electronic security systems
- Solid programming skills and proven ability to troubleshoot problems and look for solutions
- Exceptional ability to interpret manuals, schematics, wiring diagrams
- Able to use standard or specialized test instruments
- Able to use hand tools
- Able to execute all work in accordance with provincial and local regulations, demonstrate and maintain full compliance with the company expectations for general best practices as well as adherence to the company health and safety policies and procedures.

**Experience**:

- Minimum 5 years of relevant field security service experience

**Education**:

- Industry certifications and training considered a bonus (ex. RBH, Axis, Hartmann, Avigilon, Mircom, I3, March Networks, etc.).

**Job Type**:

- Permanent
- Full Time (40 hours per week)

**Hours of Work**:

- Regular Hours_
- Monday to Friday, 8:30 a.m. to 5:00 p.m.
- On Call Rotation (Split evenly among technicians for 1 week at a time)_
- Monday to Friday, 5:00 p.m. to 10:00 p.m.
- Saturdays, Sundays, and public holidays, 8:30 a.m. to 10:00 p.m.
- 24-hour service is NOT required

**Working Conditions**:

- Travel to various customer sites across the GTA (industrial, commercial, construction sites, etc.), coming to the office/warehouse when necessary
- Must be able to walk, climb, stand, lift, and bend repeatedly
- Must be able to work in hot and cold temperatures
- Some lifting of heavy equipment or materials (doors)

**Location**:

- ABC Security’s offices and warehouses are located at 55 Queens Plate Dr, Etobicoke, ON M9W 6P2. However, technicians mainly work at customer locations.

**What We Offer**:

- Compensation: Commensurate with experience.
- Generous overtime rates
- Generous emergency call rates
- Benefits after successful completion of the probation period
- Company provided uniform shirt, coats, and hat, plus a reimbursement of up to $ 200.00 per year for other uniform expenses (pants, shorts, safety shoes)
- Company provided tablet
- Company provided vehicle and gas card, Home Depot credit card, cash float
- Ongoing and continuous training with company paid certifications
- Work in a friendly and respectful environment
- 24-hour on call service is NOT required

**Accommodations**:
ABC Security is committed to providing equitable treatment and accommodation to ensure a barrier-free recruitment process and workplace. If you require accommodation at any stage during the recruitment process, please contact the human resources department.

**Inclusion & Diversity at ABC Security**:
We foster an inclusive and diverse workforce, believing our strength stems from our individual differences. Our employees, partners, and clients continuously benefit from the innovation and creativity grounded in these values. We strive to be a company that attracts a diverse group of highly skilled people who know that their contributions will be valued and that they will be heard. We are committed to building a corporate culture with people who are excited to join our team, do their best work, and grow with us.
- ABC Security thanks all applicants, however only those selected will be contacted._

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