Case Manager

Ka-Na-Chi-Hih Treatment Centre

Case Manager

**ABOUT US**:
Pelican High Peak Youth Healing Lodge operates as part of Ka-Na-Chi-Hih, bringing our services to Sioux Lookout to complement our other centres in Thunder Bay and Timmins, Ontario. In keeping with the sacred teachings of the Creator, we help First Nations families to achieve balance and purpose in their lifelong journey and become contributing role models in their communities and society. We are driven by holistic wellness - embracing cultural traditions, fostering community connections, and empowering individuals to reclaim their heritage and thrive in harmony with themselves and the world around them.

**SUMMARY**:
As a member of Pelican High Peak Youth Healing Lodge, the Case Manager works within a multi-disciplinary team dedicated to coordinating services to families participating in the residential treatment program. Your role as the Case Manager is to deliver all-round case management services, including the development of intake documentation, travel coordination, admission processes, active treatment care, discharge planning, and collaboration with external agencies and the multi-disciplinary team to ensure quality ongoing care.

**DUTIES AND RESPONSIBILITIES**:

- Work in collaboration with other Ka-Na-Chi-Hih lodges and communities to provide awareness and advocacy of family restoration program to existing clients.
- Connect with individuals and/or family units to collect required intake information.
- Provide applicants with decisions on their intake request and coordinating travel with NIHB.
- Coordinate and present a detailed overview of the selected family to ensure all team members are prepared for their arrival.
- Offer ongoing updates to staff to maintain open communication and awareness of the family's needs.
- Assist in identifying needs and goals through collaborative efforts with the families and clinical team, ensuring ongoing completion of Individualized Treatment Plans.
- Accurately input data and case notes into the tracking system for effective monitoring.
- Collaborate with the team to create a resource list for families once they complete the program.
- Assist families with appointments, including medical, dental, and counseling, by planning, scheduling, and communicating relevant information.
- Collaboratively work with the clinical team and family on the development and progress of their individualized treatment plan.
- Complete discharge plans and coordinate travel for families.
- Provide assistance with daily activities when required.
- Collaborate with the team to ensure positive and consistent communication in the program.
- Maintain strict confidentiality at all times.
- Provide On-Call support after normal business hours (including weekends and holidays) on a pre-scheduled rotational basis.
- 60% travel required to Sioux Lookout from Thunder Bay on monthly basis.
- Any additional duties as assigned.

**ACCOUNTABILITY**:

- The Case Manager is supervised by and accountable to the Treatment Services Manager, with ultimate accountability to the Director of Treatment Services for overall performance.

**QUALIFICATIONS**:

- Experience in working with and networking within First Nation communities.
- Sound knowledge of how mental health and addiction issues impact Indigenous people.
- Well-developed evaluation, intervention, and support skills.
- Strong understanding of various service systems.
- Strong oral and written communication skills.
- Demonstrate excellent organizational skills.
- Flexible schedule with ability to work evenings and weekends;
- Valid driver’s license and ability provide a clean driver’s abstract.
- Ability to provide clear criminal records check with Vulnerable Sectors Screen upon hire.
- Fluency in an Anishinaabe dialect (Cree, Ojibway or Oji-Cree) is preferred

**Education**
- A degree/diploma or certification in social sciences in a scope of practice or experience in addictions and mental health, or related field or equivalent training

**Experience**
- Three years of practical experience in the social services field
- Experience in working with Indigenous people, families, and communities

**COMPENSATION & BENEFITS**
- You can expect a supportive work environment, paid time off, and a competitive compensation package.
- We also offer a Canada Life pension, extended health and dental benefits.

**HOW TO APPLY**

**Job Types**: Full-time, Permanent

Pay: $63,700.00-$70,980.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Thunder Bay, ON P7C 5H4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person