User Support Technician

2 weeks ago

Vancouver, Canada Super Printers & Stationery Ltd. Full time

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- or equivalent experience
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide business systems, network and Internet support to users in response to identified difficulties
**Supervision**:

- 1 to 2 people
**Certificates, licences, memberships, and courses**:

- Associate Computing Professional (ACP)
- A+ Certification
**Computer and technology knowledge**:

- Internet
- JavaScript
- MS Office
- MS Windows
- Spreadsheet
**Security and safety**:

- Criminal record check
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Fast-paced environment
- Physically demanding
**Personal suitability**:

- Accurate
- Efficient interpersonal skills
- Excellent written communication
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week

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