Account Coordinator

6 days ago

Vancouver, Canada Fintel Connect Full time

Salary: $55,000 a year

Fintel Connect is making waves as the leading growth marketing solution built for the financial industry. Our mission is to support the banking and financial ecosystem with tools and insights that will allow them to better reach future customers and deliver the right products to the right audiences in a compliant and cost-effective way. Fintel proudly serves 80+ leading financial brands like Royal Bank of Canada, Tangerine, Ramp, and Neo Financial to name a few.

**Who We're Looking For**:
Our ideal Account Coordinator is a self-starter looking to grow and build their career with an innovative tech-focused company. They are detail-oriented, well-spoken, creative and have strong interpersonal skills that will allow them to build and maintain relationships with Fintel Connect partners, affiliates and clients.

**What we offer**:

- Competitive base salary
- A rapidly growing organization with opportunities for career advancement
- Comprehensive health and wellness benefits
- Demonstrated work/life balance
- 5 Paid personal days
- Paid volunteer hours
- Team events & activities
- Business casual dress code

**What You'll Get To Do**:

- Proactively manage client accounts by developing strategic campaigns and building new affiliate partnerships
- Monitor and analyze statistics on a regular basis to report, maximize revenue, optimize campaigns and identify issues and opportunities
- Meet with clients weekly and prepare meeting agendas and minutes to highlight activities, outstanding and upcoming tasks
- Maintain open lines of communication with clients and recommend strategies, set goals, and manage expectations for clients and affiliates to attain growth and increase sales/revenue
- Troubleshoot and work with proprietary tech and technical implementation
- Negotiate with new and current affiliates, as well as negotiate promotional deals for those partners
- Work with and be mentored by colleagues who are passionate about client management and/or fintech

**What We're Looking For**:

- Self-motivated and demonstrates initiative
- Excellent customer relationship management skills and ability to develop strategic partnerships
- Ability to work under pressure and deliver in a results and goal-oriented organization
- Adaptable team player that is career-oriented
- Effective written and spoken communication in English (knowledge of French is considered an asset)
- Strong negotiation, analytical and implementation skills
- High attention-to-detail and strong writing and data analysis skills
- University degree in marketing, commerce, public relations or related fields
- Proficient in MS Word, Excel, Outlook, PowerPoint, WordPress

**Why Join Fintel Connect?**
- Career progression: We value personal and professional growth and offer various internal and external development training programs and opportunities for advancement.
- Health and wellbeing: We believe in work-life balance and offer comprehensive health and wellness benefits, sick/personal days, and three weeks annual paid vacation.
- Cultural environment: We foster a positive environment through team events, activities, and paid volunteer hours.

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