Donor Relations

**The Winnipeg Humane Society - Job Posting # 2024-1-05
**Date**:September 6th, 2024

**Position Title**: Donor Relations Coordinator

**Department**:Donor Relations

**Reports to**: Director, Donor Relations

**Rate**:$18.31/hr - $24.57/hr***

**Classification**: Union

**Hours**:40 hours/week ;** **Mon-Fri 9:00 am - 5:00pm

**Start Date**:ASAP

**Position Summary**:
Under the direction of the Director, Donor Relations, the Donor Relations Coordinator is

responsible for providing professional administrative support to the Donor Relations department.

This support includes updating the donor database, prospecting for online auction prizes, writing

WHS website for updates and accuracy. They will also be responsible for executing donor

stewardship tasks including mailing commemorative cards, preparing letters, and assisting with

recognition events.

This position is privy to confidential financial information surrounding donations, fundraising,

budgets, and donor data. Although this position will require in-person office work most of the time,

there may be an opportunity to work from home periodically.

**_Who we are: _**
- One of the oldest registered Non-Profit charities in Manitoba funded primarily by donations and

events.
- An innovative community service organization committed to protecting animals from suffering,

and to promoting their welfare and dignity.
- A team of generous partners, donors, hardworking volunteers and committed staff united in the

belief that every animal deserves dignity and love.
- One of the largest and more recognized animal shelter and welfare organizations in Canada.
- Always growing, changing, and adapting to meet the expectations of the community and the

needs of Winnipeg’s animal population.**
**Duties and Responsibilities**:

- Provide support to the Donor Relations Officers by preparing invoices, updating

sponsorship and gift agreements, and updating pledges in Raiser’s Edge
- Executes event management tasks as requested such as researching suppliers, contacting

vendors for quotes, managing RSVPs, ensuring sponsorship agreements are fulfilled, etc.
- Updating event registrations with accuracy in Raiser’s Edge
- Acts as backup for Stewardship and Events Officer during events
- Prospects and solicits for prizes for various initiatives including online auction
- Writes copy for stewardship projects including Humane Heroes (monthly donors)

newsletter and donor postcards
- Monitors Donor Relations pages of WHS website for updates and accuracy
- Provides support to the Planned Giving program by updating the database, sending out

welcome packages, and assisting with memorial gifts through funeral homes
- Performs mail merges for printing commemorative cards, thank you letters, and other

donor stewardship materials as requested
- Pulls reports from Raiser’s Edge for Officers for stewardship activities such as phone calls

and mailings
- Monitors and stewarding individual third-party events in consultation with the Community

Outreach Officer
- Ensures Raiser’s Edge is accurately reflecting Humane Heroes (monthly donors), Faithful

Forever Society members (Planned Giving), and other donor groups as requested
- Takes minutes at meetings as requested
- Fulfills roles as needed during Donor Relations events
- Provide backup support to the donor processing team by answering telephones, taking

phone donations, and other inquiries.
- Provide additional data entry support as required
- Assists with other duties as assigned

**Standards of Performance**:

- Efficiency and diligence are demonstrated in the accomplishment of assigned duties
- Communicate effectively with all donors, staff and volunteers
- A high standard of customer service and respect for all is always maintained
- The work produced is accurate and well presented
- Attention to detail is demonstrated in the execution of all programs.
- Confidentiality is maintained on all matters pertaining to The Winnipeg Humane Society

and Winnipeg Humane Society Foundation
- Assigned duties completed in a timely manner
- Knowledge and understanding of department priorities and be willing to assist in all

programs as directed to assist the bottom line and accountability of the Donor Relations

department

**Authority**:
Authority to perform all assigned duties and responsibilities within established policies and

procedures.

**Accountability**:
Directly accountable to the Director, Donor Relations for the performance of all assigned duties

and responsibilities.

**Exemplifies Winnipeg Humane Society’s Core Values**:

- We let empathy guide our commitment to animal welfare and approach to all individual

beings, people and animals alike.
- We value and accept each other.
- We are committed as an organization to lead with integrity and accountability.
- We are guided by innovation and remain open to change.
- We foster an inclusive, purposeful, and safe communication space.

**Participates in creating a thriv