Customer Service and Reservations Agent

As a valuable member of the Pinnacle Hotel Harbourfront, the Reservations Agent works closely with all hotel departments in an accurate and efficient manner, while delivering authentic and memorable experiences to our guests. Reporting directly to the Regional Director of Revenue, the Reservations Agent handles all hotel reservations-related services. **Key...

Our company is searching for a reliable Reservation Agent to answer and process reservation requests from customers. You will be responsible for answering various customer questions, processing reservations and updating records. As a Reservation Agent, you will provide our customers with an outstanding customer service. We expect high quality standards for...

**OVERVIEW/BASIC FUNCTION**: Working in conjunction with Revenue Manager, Front Office, Sales and Catering to ensure the Reservations Department provides efficient, organized and service-oriented experiences to both external and internal guests. Provide prompt, courteous and efficient handling of all requests for guest room and hotel related services; create...

**OVERVIEW/BASIC FUNCTION**: Working in conjunction with Revenue Manager, Front Office, Sales and Catering to ensure the Reservations Department provides efficient, organized and service-oriented experiences to both external and internal guests. Provide prompt, courteous and efficient handling of all requests for guest room and hotel related services; create...

*** **KEY RESPONSIBILITIES** The key responsibilities of the Reservations Agent include but are not limited to: - Provides superior service for all guest calls; answers internal and external phone promptly, professionally with a friendly greeting & identifying self; addresses guest by name and uses callers name minimum 3 times per call. - Enters guest...

***: ***: **KEY RESPONSIBILITIES**: **The key responsibilities of the Reservations Agent include but are not limited to**: - Provides superior service for all guest calls; answers internal and external phone promptly, and professionally with a friendly greeting & identifying self; addresses guests by name and uses caller name minimum 3 times per call -...

The **Century Plaza Hotel** is looking for a **Reservations Agent** to join our team. Shifts will be weekdays/weekends (30 to 40 hours per week). Daytime hours only. The position reports directly to the Reservations Manager. **PRIMARY RESPONSIBILITIES** - Answer incoming reservation calls in a friendly, efficient and professional manner; - Knowledge of...

The **Century Plaza Hotel** is looking for a part time **Reservations Agent** to join our team. Majority of shifts will be weekdays (30 to 40 hours) with some weekends as needed. Daytime hours only. The position reports directly to the Reservations Manager. **PRIMARY RESPONSIBILITIES** - Answer incoming reservation calls in a friendly, efficient and...

***: ***: **KEY RESPONSIBILITIES**: **The key responsibilities of the Reservations Agent include but are not limited to**: ***: - Provides superior service for all guest calls; answers internal and external phone promptly, professionally with a friendly greeting & identifying self; addresses guest by name and uses callers name minimum 3 times during the...

After Training the 4-5 hours shifts would be primarily starting early evenings at 6 pm. Reporting to the Reservation Supervisor, the Call Center Reservation Agent will be the first contact for customer phone calls. The Call Center Reservation Agent is responsible for reservation bookings by providing customers with accurate and timely property...