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People & Culture Manager
3 weeks ago
Position Title: People & Culture Manager
Department: Human Resources
Reports To: Chief Technology Officer (CTO)
Location: Remote (Calgary, AB)
**COMPANY OVERVIEW**
**Beyond Providing a Dynamically Comprehensive Marketing Automation Tool**
One of the primary challenges facing modern-day businesses is determining exactly what marketing efforts are working for them, and where they need to improve. Indeed, at the end of the day, the term “marketing” needs to translate into tangible results that sales teams, managers and others can see and measure and that’s precisely where we come in.
Based in Canada with a primary office in Calgary, Alberta — and boasting clients hailing from all over the world — ActiveDEMAND is the company behind the highly successful ActiveDEMAND marketing automation platform, considered our flagship offering. ActiveDEMAND started as a digital marketing agency with a vision: build a modern tool set for the multi-client marketer. ActiveDEMAND was launched in 2012 and though its’ conceptualization has been materializing since 2005. Since 2002, the founders have constructed a plethora of tools and systems to not only effectively market products and services, but to bridge the gap between marketing and sales.
As our **People & Culture Manager**, you will be the heart of our company's culture and the central point for all things related to our people and workplace. You’ll be responsible for everything from attracting new talent to building a positive work environment and ensuring our team has everything they need to succeed.
This is a unique opportunity for a versatile, proactive individual who wants to make a significant impact in a growing company.
**JOB SUMMARY**
Reporting to the Chief Technology Officer (CTO), the People & Culture Manager will be responsible for overseeing all aspects of the Human Resources function within ActiveDEMAND. The People Success Manager plays a key role in developing and maintaining a positive organizational culture, promoting employee engagement and retention, and fostering a safe and inclusive work environment.
**RESPONSIBILITIES AND ACCOUNTABILITIES**:
Held accountable for the outcome of the:
- Ensuring ActiveDEMAND is compliant with all applicable laws and regulations, including staying current on changes to employment law and regulations and advising leadership on potential impacts.
- Managing the HR budget and expenses.[MR2]
- Promoting and maintaining a strong, high-performing workplace culture.
The key responsibilities of the People & Culture Manager include:
**Leadership & Management Support**:
- Providing guidance and mentorship to the Senior Leadership team for all HR-related matters.
- Identifying areas of opportunity for growth and development within ActiveDEMAND and collaborating with leadership on strategic decision-making related to all HR-related matters.
- Creating and delivering presentations to leadership on HR metrics and analytic insights.
- Collaborating with Senior Leadership to plan and implement effective leadership training and development programs that align with ActiveDEMAND’s strategic goals and objectives.
- Directly managing all Human Resources functions, including recruitment, onboarding, offboarding, performance management, and organizational culture.
- Demonstrating and promoting a culture of collaboration, accountability, and innovation.
**Human Resources and Employee Support**:
- Managing employee relations, including conflict resolution and progressive discipline.
- Providing guidance and coaching to managers regarding best practices and advise on applicable ActiveDEMAND policies and procedures.
- Developing and implementing HR and Health and Safety policies and procedures.
- Developing and implementing employee training and development programs.
- Collaborating with Senior Leadership on the strategy and development of recruitment and hiring practices.
- Creating and overseeing the onboarding strategy and new hire processes, including orientation sessions.
- Overseeing performance assessments and assisting managers with the employee grievance processes.
- Leading and conducting workplace investigations: Determining if behaviour is in violation of federal regulations and ActiveDEMAND policies and providing findings and recommendations to Senior Leadership.
- Managing employee offboarding processes, conducting exit interviews, and providing severance agreements when applicable.
- Developing and implementing succession planning strategies.
- Overseeing and managing personnel file audits.
**Administrative Operations**:
- Administering our health benefits plans, managing all related new hire paperwork, and assisting with payroll as needed.
- Coordinating the procurement of all IT equipment for new and existing employees, including ordering laptops, monitors, keyboards, etc., and coordinating their delivery.
- Maintaining an accurate inventory of all company-owned equipment.
- Managing the collection of equipment fr
