Business Operations Analyst

Consider joining the Ministry of Finance's Revenue Processing, Image Capture and Data Entry Transformation Initiative (RIDE-TI) project. RIDE-TI is a five-year modernization project with several innovative components that will fundamentally reshape how the people of Ontario interact with the government, introducing new digital practices and technologies that will deliver simpler, faster, better services.

As a Business Operations Analyst, you will be involved in supporting the current operational area as well as the launch of several key elements, including a public-facing web service, new payment options and an electronic document-handling option, an information management-driven data repository, and the implementation of a world-class data-processing facility driven by the newest industry technology.

Why work for the Ontario Public Service

The Ontario Public Service (OPS) is committed to being an employer of first choice, creating a positive and inclusive work environment.

**We offer**:
Competitive compensation and benefits - Flexible work arrangements
- Collegial and professional work culture
- Career growth and development opportunities across multiple business areas
- On-the-job training to support your success in the role

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

What can I expect to do in this role?

**In this role, you will**:
Provide business planning, research and analysis skills to determine requirements, validate information, assess effectiveness and provide recommendations on opportunities, options, risks and strategies
- Lead and coordinate projects using a project management framework
- Establish and maintain effective relationships with internal and external stakeholders
- Provide training and user support to ensure effectiveness and quality of service for internal and external users

**Note**: Flexible work arrangements, including telework (remote work), may be considered

**Location**: Oshawa

How do I qualify?

Business Planning Knowledge, and Research and Analysis Skills

**You have**:

- Knowledge of business re-engineering and process improvement techniques and business process modelling to analyze, plan, develop and monitor change initiatives, assess gaps, develop and test options, and identify vulnerabilities and exposure to risk
- Ability to assess and develop business requirements and innovative solution strategies and ensure integrity in the development and testing of business solutions
- Knowledge of performance indicators, qualitative and quantitative measurement and risk assessment
- Research and analysis skills to research and document business system needs, identify alternative solutions and recommend the most effective course of action
- Knowledge of statistical analysis and performance evaluation techniques

Project Management Skills

You have knowledge of project management standards and methodologies, and project documentation, gating and reporting standards

Communication and Relationship Management Skills

**You have**:

- Oral and written communication skills to prepare and present findings, conclusions, options and recommendations, and prepare reports, briefings, operations memos, business/system notifications and other communications for staff, managers and senior management
- Relationship management, consultation and negotiation skills to build effective working relationships, influence decision-making and enable collaboration with stakeholders

Technical Knowledge

**You have**:

- Knowledge of system interfaces and their linkages with business processes
- Knowledge of systems development life cycle and the user test environment to prepare test strategies and execute test plans

**Salary Range**: $65,174 - $91,119 Per Year

**Additional information**:
5 Temporary, duration up to 12 months (with possible extension), 33 King St W, Oshawa, Central Region

**Note**:
Less qualified applicants may be considered on an underfill basis.
The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures, including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.

The Ontario Public Service is an inclusive employer. Accommodation will be provided in accordance with Ontario’s Human Rights Code.