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Patient Experience Administrator
2 weeks ago
**Movement Sports Medicine and Physiotherapy is looking for a part-time Patient Experience Administrator to join our multidisciplinary medical team of Physiotherapists and Sports Medicine doctors.**
Administration/management and customer service experience are an asset as we deeply value creating a warm, welcoming environment, while also handling multiple tasks in an efficient manner.
We are able to offer 12-22 hours a week with shifts ranging from 7:30am-3:30pm or 2-8pm on weekdays, and Saturdays 9am-4pm.
**Duties include but are not limited to**:
- Managing practitioner schedules as smoothly as possible (knowledge of Jane and Accuro EMR are an asset)
- Corresponding with other clinics and referring doctors (mainly via fax) in accordance with CPSO requirements
- Bookkeeping: Processing, and reconciling payments
- Communicating efficiently with team as needed to ensure smooth operation of clinic, and best possible experience for client
- Inventory management
- Participating in team meetings to discuss opportunities for professional growth
- Completing tasks in accordance with given deadlines
- Motivated, eager to contribute and learn
- Has great people skills
- Takes initiative: able to manage/complete tasks on their own & as a team
- Proficient in Google Workspace systems and/or Jane, & PS Suite EMR
- Proficient multitasker capable of utilizing multiple operating systems at once as well as handling client interactions
- Comfortable consistently interacting with patients in calm, and pleasant manner
Please submit your resume, and applicable references. **We will contact you if you meet our requirements.**
We can’t wait to hear from you
**Job Type**: Part-time
**Salary**: $16.00-$18.00 per hour
**Benefits**:
- Flexible schedule
- On-site gym
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Evenings
- Weekend availability
Work Location: One location
