Logistics Specialist Ii

2 weeks ago

Oakville, Canada Transplace Canada Ltd. Full time

**About The Role**

Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service to our customers.
- Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the life cycle of an order
- Exceed customer on time pick-up and delivery expectations
- Establish and maintain effective relationships with carriers contracted to the account as well as other carriers operating in your geographical region
- Review and correct in-bound shipment data integrity, i.e. ISD
- Proactive analysis to prevent service failures
- Proactively develop, recommend and implement cost savings and/or service improvement programs in support of the transportation strategy
- Professional and timely communications
- Identify patterns with shipper, receiver, and carrier performance and recommend actions for improvement
- Resolve financial discrepancies in TMS financials (Carrier invoice does not match in TMS and must be reviewed and make a determination; make adjustments in TMS; and, respond to Accounting to deny or approve the additional funds, etc.)
- Train new customer and vendor users on the TMS, demonstrating knowledge of customer business practices and workflow
- Upload and maintain current customer benchmark rates in TMS, OCA or SRG.

**Basic Qualifications**
- 1-2 years of related experience
- High School or GED equivalent

**Preferred Qualifications**
- Bachelor’s Degree in Transportation Logistics or Supply Chain Management
- Knowledge of the Freight Industry
- Reporting and Analytics (Ability to run BI reports; validate information; understand reports, offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)
- Knowledge of Google Tools (Ability to use Sheets and other Google programs, including Google Docs, Slides, etc.)

**About Uber Freight**

**EEOC**

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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