Bartender/server

3 days ago

Richmond, Canada Club Versante Management Ltd Full time

**Bartender - Cask Whisky Vault (Richmond, BC)**

**Location**:Club Versante, Richmond, BC
**Employment Type**: Full-Time / Part-Time
**Compensation**: Competitive hourly wage + tips + staff perks
**Reports To**: Bar Manager / General Manager

**About Us**

Cask Whisky Vault is an upscale whisky lounge and cocktail bar inside the award-winning Versante Hotel. Known for our curated global whisky collection, bespoke cocktails, and refined Japanese-inspired small plates, we provide an intimate, luxury experience to every guest. Our team is small, passionate, and dedicated to service excellence.

We are seeking a **professional, knowledgeable, and hospitality-driven Bartender** who thrives in a high-end environment, understands whisky culture, and can create memorable guest experiences through both craft and conversation.

**Key Responsibilities**:
**Guest Experience**
- Greet and engage guests warmly, whether at the bar or during tableside presentations.
- Deliver a **signature whisky service** — from neat pours with tasting notes to curated flights.
- Provide expert recommendations, balancing guest preferences with upselling of premium spirits.
- Craft cocktails to the highest standard, consistently following recipes and presentation guidelines.
- Share product stories and whisky knowledge to enhance the guest experience without being intrusive.

**Bar Operations**:

- Open and close the bar according to **SOP standards**, including setup, stocking, and cleaning.
- Maintain immaculate bar mise en place: fresh garnishes, clean tools, and organized workstations.
- Operate **Silverware POS** efficiently, ensuring all sales are accurately recorded.
- Track inventory and usage with **WISK**, noting low stock, 86’d items, and high-value bottle pours.
- Follow responsible service protocols and adhere to all liquor laws and licensing requirements.

**Team Collaboration**:

- Communicate seamlessly with servers and hostess to ensure smooth service flow.
- Assist with tableside cocktail or whisky presentations in the lounge when needed.
- Support colleagues during peak times by running drinks, clearing barware, or assisting with guest needs.

**Qualifications**:

- Minimum 2 years’ bartending experience in an upscale, craft cocktail, or fine dining setting.
- Deep knowledge of whisky (Scotch, Irish, Japanese, Bourbon, and world whiskies) and cocktail craft.
- Strong understanding of bar tools, techniques, and flavor balancing.
- Confident, engaging, and adaptable communication style — able to read guest cues and adjust approach.
- Excellent organizational skills and attention to detail in both drink preparation and service.
- Must have **Serving It Right** certification (or be willing to obtain prior to start date).

**What We Offer**
- Competitive hourly wage + pooled tips
- Staff discounts on food and beverage
- Ongoing whisky and cocktail training programs
- Opportunities for career growth in a luxury hospitality environment
- A supportive, tight-knit team that values craftsmanship and service excellence

**How to Apply**
- Your bartending experience
- Your favorite whisky and why
- An example of how you’ve elevated a guest’s experience in the past

**Job Types**: Full-time, Part-time

Pay: From $18.50 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Discounted or free food
- Flexible schedule
- Paid time off

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Bartending: 2 years (required)

Work Location: In person

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