Operations Site Coordinator

**Schedule**
35 hours per week, 7 hours per day

**Education Level**
CHRP designation or working towards

**Career Level**
3 years of relevant experience

**Join the HR/Operations Team in the Department of Surgery at McMaster University**

We have an exciting opportunity for an **Operations Site Coordinator** in the Department of Surgery. This is a key leadership role within the Administration team, overseeing day-to-day HR Operations.

This position is directly involved in carrying out strategic initiatives and priorities within the department, such as process improvements, organizational collaboration, and engagement strategies.

Learn more about this opportunity below.

**About the Department of Surgery**

Over its 50+ year history, the McMaster Department of Surgery has maintained a steadfast commitment towards thinking big and making it possible.

We are a department with 11 surgical divisions and Royal College residency training programs; together, we are poised to unleash a future fueled by a creative mindset and powered by our people.

This Vision is based on 6 core tenets:
**C.R.E.A.T.E.**
- Tenet 1: Building A _**_Culture_**_ that Inspires_
- Tenet 2: Conduct _**_Research_**_ that Impacts_
- Tenet 3: _**_Educate_**_, to Honour our Students_
- Tenet 4: _**_Advance_**_, Personally, Professionally and Globally_
- Tenet 5: _**_Transform_**_ Patient Care_
- Tenet 6: Unleash surgical _**_Enterprise_**_ as a mindset._

**About McMaster University**

At McMaster University, our people are our most valuable asset. We strive to attract, develop, and retain the talented faculty and staff, and to foster inclusive excellence which values the strengths, perspectives, and contributions of each individual. McMaster’s profile and stature has evolved to one of the Top 70 Universities in the World and recognition as Canada’s Most Research Intense University. McMaster is recognized as one of the top employers in the Hamilton/Niagara region and has been recognized as one of Canada’s Top Diversity employers.

Working at McMaster University brings a robust total rewards package, which is more than just a salary. The elements and structure of the total rewards packages vary by employee group but include:

- Employer Paid benefits including Extended Health, Dental, Emergency Out-of-Country Travel Coverage & Basic Life Insurance;
- Pension Plan Options & Post-Retirement Benefits;
- Training, coaching and professional development opportunities;
- Employee tuition assistance for development and education
- Opportunity to be a part of an academic environment working alongside professionals who share a passion for learning;
- Progressive paid annual vacation plan

Please see Total Rewards Overview for The Management Group (TMG) for more Information.

**About the Position**

The Operations Site Coordinator is responsible for implementing and maintaining the efficient operation of approximately 200 support staff for surgical practices and research groups across multiple hospital sites at Hamilton Health Sciences and St. Joseph’s Healthcare.

This position calls for independent decision making, in conjunction with the Director of Administration and HR Strategic Partner, and for the exercise of leadership in the management of support services. The Operations Site Coordinator will provide effective office management for the administrative support structure at the designated hospital sites, including recruitment activities, orientation, training, facilitating leave of absences, staffing, development of staff and providing guidance and advice to employees and department leaders. The Operations Site Coordinator conducts regular reporting and auditing of employment data, such as tracking contract end dates, monitoring employee leaves, probationary review dates and vacation balances.

The Operations Site Coordinator will act as an advisor to employees and leaders to determine needs and scope of the work to be performed, assuming a leadership role to ensure efficient coordination of the project in conjunction with adherence to appropriate University and Hospital standards, policies, guidelines and directives. The individual is expected to maintain a good rapport with Hospital partners while strategically protecting the interests of the Department and University.

**Core Responsibilities**
- Provides effective office management for the administrative support structure at the designated sites.
- Provides front line service to faculty and staff and in consultation with the Director of Administration and HR Strategic Partner, sets standards for the quality of the Department’s services.
- Ensures provision of services by training, providing guidance and advice and carrying out supervisory responsibilities with respect to the support staff at the hospital site. Ensures that the administrative support needs of the department faculty and staff are competently and efficiently met.
- Supports departmental function and purpose. Coordinat