Receptionist

**Location**:
Mississauga, Ontario, In-Office (Monday to Friday)

**Company**:
Mattamy Homes Canada

**Department**:
Office Services Department, GTA Low Rise Division

**Employment Type**:
Full-Time

**Reports to**:
Manager, Design Studio

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting - and we’re making it happen.

Learn more about what makes working at Mattamy special and our award-winning culture.

**What we offer**

The Receptionist role will work out of Mattamy’s Mississauga Office at front desk providing support to the Business Operations and the Design Studio. This role represents the face of the company to our customers and clients and as such we are looking for a professional, friendly and enthusiastic Receptionist to provide our guests with outstanding service Monday to Friday, 8:30am - 5:00pm.

**What you’ll do**
- Greet and welcome homeowners, other external customers and internal stakeholders in a professional and courteous manner and announce them to the appropriate person
- Become familiar with office personnel and their functions to ensure general homeowner and purchaser questions can be addressed by the Receptionist
- Provide courteous and professional service and timely response to all callers over the phone.
- Processing of inbound and outbound mail/courier/faxes, as well as mailing out of signed amendments and welcome packages
- Accept paperwork left for Design Consultants from homeowners
- Perform administrative tasks such as generating reports, drafting correspondence, reception filing, photocopying, faxing, distributing documents, word processing, organizing binders, etc.
- Depositing cheques for various departments
- Coordinate reception office supply purchasing, including maintaining stock of forms and business cards at front desk and monitoring usage and distributing received orders
- Place service calls for repairs and maintain supplies for photocopying and coffee machines, as requested
- Overseeing visual presentation of Reception area & Homeowner Café

**What**y**ou**b**ring**
- Post-Secondary diploma in Administration or Business Administration courses
- Minimum of 3 years’ work experience in as a Receptionist or Office Administrator in a fast-paced corporate environment is required
- Strong customer service background
- Punctuality and Accountability with a demonstrated polished and corporate professional demeanor
- Enthusiastic and friendly, with a demonstrated client-service orientation and strong verbal and written communication skills
- Exceptional organizational skills with ability to meet deadlines and manage multiple priorities
- Excellent telephone communication skills with a strong ability to query callers and quickly problem solve
- Independent and self-directed with the capability to operate with mínimal direct supervision
- Detail oriented with ability to check documents for accuracy, communicate detailed changes and ensure corrections are made
- Willing to work additional hours as required

**Who we are**

Mattamy Homes is the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

**Be yourself. We want it that way.**

At Mattamy, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone.
- Qualified applicants will be contacted directly by the Talent Acquisition team._