Host / Server Assistant

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Lonely Mouth is looking for a host / serving assistant to fill out their team on a part-time or full-time permanent basis. Serving assistants are responsible for several functions including, but not limited to: assisting staff with delivering drinks, maintaining a full understanding of the menu, running food to the appropriate tables and being able to describe each dish, table maintenance, stocking the bar, server stations and pass, washroom checks and sanitization of the restaurant. If you enjoy a fast-paced professional work environment, are flexible, and are looking to gain service experience, this is the job for you.

**RESTAURANT SUMMARY**

Located in the heart of 17th Avenue’s bustling hospitality scene, Lonely Mouth is Calgary’s newest sake bar serving an eclectic variety of modern Japanese food and drink. Vibrant sushi hand rolls and freshly pulled house-made udon are paired with a curated sake list and thoughtful cocktail program. With its focus on craftmanship and expertise, Lonely Mouth Bar will inspire, invoke, and feed the curious.

**COMPENSATION**
- Hourly Wage: $15.00 per hour.
- Tips.
- 25% Company-wide food & beverage discount & access to frequent local business discounts/specials.
- Overtime pay.
- Extended health benefits after 90 days for all employees working 28+ hours per week

**DUTIES & ESSENTIAL **RESPONSIBILITIES**
- Assist bar staff in setting up the restaurant.
- Help maintain cleanliness & order of all restaurant surfaces.
- Assist staff in maintaining and stocking supplies including but not limited to: retrieving ice, polishing cutlery, running food, clearing tables and taking payments.
- Assist servers with taking orders when needed.
- Help servers with any table set up they may need to ensure guests have a smooth dining experience.
- Check food for accuracy on the expo line before delivering food to tables in a timely manner.
- Assist servers with maintaining and stocking all areas of the restaurant. This includes but it not limited to: polishing cutlery, plate ware, and glassware; stocking napkins, roll ups, and washroom supplies; sweeping, moping and wiping down all major surfaces.
- Efficiently clear and clean tables to facilitate guest turnover.
- Welcome and greet guests at the table when needed.
- Be ready to answer any questions about food, beverages or other restaurant functions and services.
- Advise guests of their designated server and ensure that the server is aware of new guests in their section when applicable.
- Be ready and willing to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by the FOH Manager.
- Execute any other tasks required.

**QUALIFICATIONS, KNOWLEDGE & SKILLS REQUIRED**
- Previous restaurant experience is preferred, but not required.
- Strong communication skills with ability to establish and develop relationships with employees, partners, vendors, and customers.
- Well organized with a strong attention to detail and exceptional time management.
- Ability to fluently communicate in both written and verbal English.
- Must have a basic knowledge of the dining room, service procedures and functions.
- Possesses basic math skills, can handle money, and operate a point-of-sale system.
- Ability to maintain professionalism, control, and composure in difficult and stressful situations.
- Pro Serve Certification required but can be obtained within 30 days of joining.
- WHMIS Certification is required but can be obtained once hired.
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
- Must be over 18 as alcohol service and open scheduling availability is a requirement.

**BEHAVIOURS REQUIRED**
- Willingness to learn, ability to take direction and has great multitasking skills.
- Takes ownership of duties, shows initiative and is proactive.
- Lead by example with a positive attitude, great personal hygiene, a high level of dress, and a welcoming demeanor.
- Flexible: must be willing to work a variety of hours, including days, evenings as well as weekends and holidays based on the business needs.
- Team player with the willingness to learn, so there is the potential of moving up within the company.