Media Project Manager

Do you have a passion for Project Management?

As Media Project Manager, you are a stickler for details and follow up and can walk through the scope of a project to a wide variety of audiences.  You will have a proven ability to “make things happen” under pressure, with high levels of complexity and ambiguity. You are not just a facilitator or project plan tracker but you ensure things get done through others and are prepared to roll up your sleeves and pitch in when necessary to get across the finish line

You have a fantastic attitude, incredible work ethic and are familia working with a variety of people, including designers, paid media strategists, web developers, marketing experts and freelancers. You possess a strong desire to join a team environment. You understand the “client creative connection” and the importance of developing and maintaining long-term relationships with clients and co-workers and how this contributes to our mutual ongoing success.

**Our Culture**:
We hire the best, pay the best, expect the best and deliver the best results for our clients Are you ready to join a leader, take on a fantastic challenge and make a difference to our growing company? Do you want to hang your hat in a positive work environment, with a progressive, smart, talented and fun digital marketing team based in downtown Vancouver? If so, then this exciting opportunity may be for you

**What You’ll Get to Do**:

- Own project management software, by executing, updating and ensuring that all team members log their time and projects are tracked through to completion within budget and by the deadline.
- Be the primary contact for all projects that you manage.
- Lead daily scrum meetings to prioritize team member’s tasks for the day.
- Update CRM with all client information.
- Provide clients with exceptional customer service and results to keep them engaged.
- Communicate effectively orally and electronically both internally and externally.
- Approve all content/ deliverables before it gets sent to the client.
- Lead project briefings to effectively manage communication between sales, operations, and production.
- Find trends and patterns in client’s analytics data and translate those trends into strategy recommendations.
- Keeping fully abreast of the latest trends and innovations in all areas of our space.
- Ensuring the creative connection with each client is made through your team and leading production strategy sessions.
- Book and lead annual/semi-annual performance review meetings with clients, and upsell with strategy recommendations.
- Assist with inbound customer service inquiries and schedule to the right department.
- Implement the latest digital marketing best practices for our clients.
- Managing, identifying, and overcoming obstacles in our current production and client communication processes.
- Updating and maintaining development and project documentation and systems.
- Create case studies and get sign off from clients to publish.
- Collaborate with the team to develop marketing strategies.
- Review, summarize and send out monthly reporting to clients, with improvement recommendations.
- Collaborate with operations in sourcing and managing both outsourced and internal skilled labor.

**What We Are Looking For**:
**The Necessities**:

- 3-5 years project management experience for a digital agency or multiple clients.
- Creative thinking skills and aptitude for new knowledge and best practices
- Demonstrated working knowledge of PM software such as Team Work or equivalent
- Impeccable written and spoken English
- Strong working knowledge of GSuite or Microsoft Office 365, particularly sheets and docs.
- Strong working knowledge of Slack or Microsoft Teams
- Strong attention to detail and accuracy
- Strong understanding of campaign planning, design, execution, and management
- Strong communication skills
- Knowledge of reporting software such as Agency Analytics or equivalent
- Strong people skills. Able to communicate effectively and present well to clients
- Data analysis and problem-solving mindset
- Strong organizational skills, time management, and coordination skills
- Ability to work quickly and within tight deadlines
- Ability to multitask and work within firm deadlines
- Team Google Analytics Certification upkeep (will need to keep this up yearly)
- Demonstrated ability to work remotely using platforms in Google Meet, Microsoft Teams, Slack and Zoom.

**Not a Deal Breaker - But Nice to Have Knowledge In**:

- WordPress
- Shopify
- Semrush
- E-commerce experience
- Canva
- Upwork
- Adobe
- Marketing Automation Software
- Graphics image use for websites and other digital assets
- Google Analytics
- Google Adwords

**Benefits and Perks**
- A generous compensation package that includes extended health and dental benefits. **Paid time off** and **paid personal days.**:

- **Flexible working hours** and the ability to **work from home**:

- Work Remotely temporarily due to COV