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Operations and Office Coordinator

2 weeks ago

Leamington, Canada Ridder North America Full time

Position Summary

We are seeking a highly organized and detail-oriented professional to support both sales operations and office administration. In this dual role, you will be responsible for processing customer orders, managing logistics coordination, and ensuring efficient daily operations in our Leamington office and warehouse.

Key Responsibilities

Sales Operations & Order Coordination (70%)
- Process customer orders based on purchase order documentation by entering data into the ERP system and generating internal sales documents such as order acknowledgements, sales orders and pick tickets.
- Coordinate with warehouse and shipping teams to ensure timely and accurate order fulfillment.
- Collaborate with external sales representatives and customers to resolve order-related issues.
- Receive and verify incoming stock against purchase orders.
- Serve as primary contact for customers regarding order status and delivery updates.

Office Coordination & Administration (30%)
- Manage day-to-day office operations, including office supplies, equipment maintenance, and vendor coordination.
- Act as first point of contact for visitors, general phone calls, and inquiries.
- Assist with basic accounting tasks such as invoice matching, billing, account reconciliation, and making bank deposits.
- Maintain structured digital and physical filing systems.
- Coordinate incoming and outgoing mail and manage non-customer shipping logistics.

Qualifications & Skills
- Previous experience in sales coordination, office administration, or similar operational support roles.
- Proficiency in ERP and CRM systems; skilled with Microsoft Office, especially Excel.
- High accuracy in data entry and document handling.
- Strong communication and interpersonal skills for internal and external collaboration.
- Organized and proactive with strong problem-solving skills; able to manage tasks independently while supporting team goals.
- Demonstrates a proactive, self-starting attitude with a strong sense of ownership and accountability.

Personality
- Has a proactive, hands-on mentality.
- Works well in a collaborative environment.
- Brings a fresh, open-minded perspective.
- Thinks creatively and offers out-of-the-box ideas.
- Is a critical and analytical thinker.

**Job Types**: Full-time, Permanent

Pay: $23.00-$28.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person