Staff Technical Writer

1 week ago

Markham, Canada Advanced Micro Devices, Inc Full time

Overview:
**WHAT YOU DO AT AMD CHANGES EVERYTHING**

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. This is who we are at our best. One Company. One Team.

AMD together we advance_

**Responsibilities**:
**Technical Writer**

**THE ROLE**:
This role's main objective is to create and transform our internal engineering-centric documents for external consumptions.

Through ensuring easy access & improving the ability to consume and understand our technologies, this role will allow for an increased pace of onboarding and adopting our solutions both internally and for customers/partners.

Helping us translate complex technology concepts into digestible reading that does not lose its essence in written and/or video format. Further, you will craft customer facing technical documents, enabling quick uptake of our products and technologies in the hands of our clients.

In this position, you will be working as a member of a high-performing team, which will have you working with teams across multiple sites.

**THE PERSON**:
**RESPONSIBILITIES**:

- Craft customer facing technical documents to enable quick uptake of our products and technologies in the hands of our clients
- Knowledge manager to support all ATG technologies in information sharing and fast onboarding
- Plan and create content to better support program delivery and customer acceptance
- Edit and proofread documents written by others and coach non-writers to improve their writing skills
- Reviewing & updating our documentation storage and access structure to improve efficiency
- Reviewing & updating our documentation templates and setting expectation for each type of document
- Setting and monitoring KPI (Key Performance Indicators) metrics to gauge the quality and completeness of documentation to better understand, isolate and fix documentation related issues
- Evaluating and implementing documentation sharing solutions including access control as needed
- Working with Technical Program Managers and Managers for all programs to understand the documentation gaps

**PREFERRED EXPERIENCE**:

- Hands-on and supervising role of technical writing experience in a fast-paced semiconductor industry
- Direct working experiences in computer vision, AI (Artificial Intelligence), ML (Machine Learning), and graphics preferred
- Able to create content from scratch and architect information sharing solutions
- Able to provide a portfolio of writing samples for review
- Ability to quickly learn new and existing technologies
- Excellent problem-solving skills
- Strong interpersonal, communication and writing skills
- Background in computer science

**ACADEMIC CREDENTIALS**:
Bachelor's degree (or equivalent)

**LOCATION**:
Markham, Ontario, Canada

LI-PU1

Qualifications:

- Benefits offered are described: _AMD benefits at a glance.

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