General Manager
1 week ago
Canada Worker Trades is seeking an experienced General Manager for a large company leader in the Auto-Body Repair industry with over 50 shops across Ontario.
What will you get?
Great opportunities for growth within a large and well-established corporation; Competitive salary; Full-Benefits; Be part of a company that values diversity, equity, and inclusion.
Duties & Responsibilities
Lead and account for all aspects of the Collision Centre operation
Prepare and manage the annual and monthly operating budget of the Collision Centre
Forecast, target, and track monthly sales, profit, and expense objectives
Manage dealership relations that include both the CSDR and the Dealership Management, (via monthly visits)
Deliver formal annual performance reviews and informal monthly performance reviews as per company guidelines Monitor and maintain all A/P and A/R relating to the Collision Centre
Implement all systems, scheduling, and procedures in the Collision Centre Sustain high profitability in all areas and control departmental expenses Achieve Net
Promoter Score (NPS) targets
Schedule monthly coaching sessions with your direct reports
Evaluate and coach team members through performance management reviews
Address and resolve all customer concerns in a timely manner without compromising the client experience
Process and approve all bi-weekly payroll and submit to Central Service Responsible for all accurate costing
and closing of each Repair Order prior to submitting to ACC.
Ensure all Insurance programs, guidelines, and procedures are adhered to Ensure all total losses are processed as per Insurance guidelines Facilitate monthly Health & Safety and staff meetings
Attend training, information sessions, and workshops recommended by the Senior Leadership Team All communication correspondence will be addressed and responded to within 24hrs
Attend Monthly Managers Meeting scheduled by Senior Leadership
Functional/Technical Knowledge
Management Software (Mitchell and/or Summit)
Microsoft Office Software (Word, Excel, Outlook)
Estimating Software (Audatex and/or Mitchell)
3-5 years working in a similar role
Salary Based on experience
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Thornhill, Canada Canada Worker Trades Full timeCanada Worker Trades is seeking an experienced General Manager for a large company leader in the Auto-Body Repair industry with over 50 shops across Ontario. What will you get? Great opportunities for growth within a large and well-established corporation; Competitive salary; Full-Benefits; Be part of a company that values diversity, equity, and...