Resource Administrator

2 weeks ago

Winnipeg, Canada New Directions Full time

New Directions for Children, Youth, Adults and Families is a non-profit, community-based organization that provides a diverse range of supports to individuals in a variety of settings. We deliver individualized services that foster the hopes and dreams of people and their communities.
- Adult Home Share (AHS) is one of the many services areas within New Directions, providing support to over 200 people in 160 home share locations in Winnipeg and surrounding area. AHS strives to promote a sense of belonging and to provide opportunities for individuals to have meaningful lives, achieved by providing person-centered supports.

**The Resource Administrator will be responsible for** (but not limited to):

- Oversee administrative procedures within the service area,
- Recommend adjustments to administrative processes as needed and implement once approved,
- Provide administrative support specific to service coordination initiatives, aligning work with requirements across Adult Services,
- Maintain and update files and the client database,
- Audit service area documents and files to ensure they are complete according to standards,
- Fulfill the required reporting requirements for both licensing and funding partners,
- Assist with financial administration within the service area,
- Coordinate all Home Share provider training and complete any required follow-up,
- Deliver excellent service to internal and external stakeholders in-person and virtually.
- A diploma or degree in Business Administration or similar,
- 3 years’ experience working in an office environment providing administrative support,
- Proficiency with the Microsoft suite of products, including, Outlook, Excel, Word, PowerPoint, Office 365, and SharePoint,
- Comfort in the regular navigation of client databases with the ability to maintain accurate data entry,
- Strong organizational skills and the ability to take independent action, demonstrating initiative,
- Clear and concise verbal and written communication skills.
- Proven ability to foster and maintain effective working relationships with internal and external contacts,
- A strong predisposition for continued learning,
- A demonstrated awareness and appreciation of diversity of culture and ability.
- Experience working in the Adult Disability Services sector (or related) and knowledge of American Sign Language (ASL) are both considered assets.
- We thank all applicants for their interest in New Directions, however, only those selected for an interview will be contacted. Unfortunately, we cannot accept telephone inquiries._

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