Primary Care Medical Receptionist

2 weeks ago

Ottawa, Canada Family First Family Health Team Full time

Family First Family Health Team believes that all patients can receive a better standard of care when a multidisciplinary team works respectfully and collaboratively together in the best interest of the patient, following evidence-based clinical guidelines. If you believe this too - consider joining our team.
- Are fluently bilingual in English and French for verbal and written communication,
- Have a strong commitment to a collaborative care model and can work in a team effectively,
- Are committed to constantly learn from and teach your colleagues,
- Treat all people with professionalism, courtesy, discretion, and respect,
- Are willing to work hard and bring a leadership attitude that is positive, encouraging, and contributes to a positive work environment for all.

**Primary Responsibilities**
- Providing high quality service to patient's to meet their administrative needs either on the phone or in person.
- Performing administrative duties which include but are not limited to greeting patients, registering patients for any type of appointment, booking appointments, responding to phone calls or phone messages, dealing appropriately with incoming faxes, scanning and attaching medical information into patient records, handling correspondence, invoicing patients and 3rd parties, and re-submission of claims in error, and record keeping.
- Escorting patients to their exam room, prepping the exam rooms for specific types of appointments, taking patient vital measurements (height, weight, blood pressure readings) and performing basic diagnostic procedures (urine dips).
- Share knowledge with other employees of policies, procedures and standards to improve the quality of service the clinic provides to patients.
- Maintaining inventory of supplies.
- Participating in clinic programs that may involve the screening of patients as they register, documentation in the record, and providing the patient with hand-outs or other information.
- Financial record keeping of patient transactions.
- Other administrative tasks that support health providers to efficiently deliver care to patients.

**Salary**
- $38,267 to $42,519 per year based on experience.
- Healthcare of Ontario Pension Plan (HOOPP)
- Comprehensive Medical Benefits.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- No weekends

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