Insurance and Risk Management Administrator

**Job Title**:Insurance and Risk Management Administrator

**Reports To**:Director, Insurance and Risk Management

**Department**: Operations

**Summary**

The Insurance and Risk Management Administrator will be responsible for key projects in the Insurance and Risk Management Department and will provide assistance and support to the Insurance and Risk Management Team.

**Job Duties/Responsibilities**:

- Responsible for the tenant certificate program, ensuring that the company has current and compliant certificates from all Tenants;
- Verify certificate requirements against the applicable Lease Agreement;
- Contact Tenants to determine proper Insurance point of contact and request current or amended certificates of insurance via discussion and documentation;
- Enter all certificates received into Yardi and advise tenant immediately of any deficiencies;
- Track certificate compliance program via Yardi reports and personal task completion lists;
- Track Site Contractor insurance certificates to ensure the company has a current and compliant certificate for all lot/snow contractors;
- Responsible to ensure all Contractor renewal certificates are received and compliant;
- Create and maintain a database that combines contracts with the respective certificates;
- Maintain database of Environmental Reports by site, ensuring all new reports are properly noted and stored, and copies are sent to the Broker/ Environmental Insurer in a timely manner;
- Assist with Accounting Department enquiries regarding premium or claims related payments;
- Assist with lender and other third-party certificate requests;
- Assist Manager, Claims and Risk Management, with the update of AFM (SmartCentres’ property insurance provider) recommendations in the AFM Online system;
- Work with Property Management staff to obtain updates for the AFM inspections;
- Assist Manager, Claims and Risk Management with the reporting of new claims;
- Create new incident reports as required ensuring they are reported to the Adjuster/Insurer in an accurate and timely manner;
- Assist in creating a package of information relating to a claim file, such as related leases, certificates of insurance, contracts, etc. and ensure they are sent to the adjuster;
- Responsible for converting various insurance files into the appropriate location in SharePoint;
- Assist with new Vendor Set-Up requests and Cheque Requisitions;
- Assist Director, Insurance and Risk Management and the Manager, Claims and Risk Management with other sundry tasks as assigned.

**Academic/Professional Requirements**:

- Trained or consider training towards a recognized Insurance certificate/designation**.**

**Required Skills/Experience**:

- 1-3 years office/clerical experience;
- Claims and/or risk management experience is an asset;
- Advanced capabilities in Word, Excel, and Outlook and other MS Office Software;
- Experience working with Yardi is an asset;
- Exemplary time management and organizational skills with the ability to stay on task;
- Able to prioritize workload, balancing competing priorities and deliverables;
- Excellent oral and written communication skills to interface with Tenants and other company stakeholders in an effective and professional manner to obtain required information;
- Must be quality focused in job output with a drive to meet goals;
- Must have a positive attitude and a willingness to assist as department deliverables change, which can mean within the Insurance and Risk team as well as the Operations team;
- Must be able to reach all deadlines in an environment that does not provide frequent extensions;
- Must be able to work well under pressure, multi-task and prioritize tasks effectively;
- Must be flexible to work on ad hoc requests while maintaining ownership and momentum on key projects;
- Able to work independently and learn new tasks;
- Must be fluent in English.

**Values**

The incumbent shall conduct him/herself in a **respectful** and ethical manner in representing the Trust’s interests. The incumbent shall demonstrate **entrepreneurialism** and behave like an “owner: in carrying out daily tasks and responsibilities; demonstrating creativity and resourcefulness in achieving desired results. The incumbent must take **accountability** for decisions made and is expected to be a **team player** and work effectively with colleagues and associates in terms of input, sharing of ideas and working to achieve common goals.

We are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process. If you are contacted about an employment opportunity, please advise if you require accommodation.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Concord, ON: reli