Manager of Services

1 day ago

Winnipeg, Canada New Directions Full time

New Directions is a social service agency offering a wide range of resources and services that provide supports in a variety of settings and foster people’s hopes and dreams in their communities.
- Supported Cluster Housing (SCH) is one of the many services offered by New Directions. SCH provides independent living supports to adults who may have intellectual disabilities and/or mental health issues. The services are provided through an intensive housing model that provides a supportive setting for individuals that grapple with multiple barriers to independent living. This model places priority on preparing individuals to live autonomous lives by providing a place of safety and wrap-around support. Additional resources include access to food and nutrition, social and emotional connection, physical and mental health support, external system navigation, medication support, and timely access to staff that can assist with problem solving and attending to concerns as they arise.
- The Manager is responsible for planning, implementing, monitoring, and evaluating all SCH services. This includes identifying service gaps, collaborating with program funders, and developing proposals for new initiatives. The Manager is also responsible for providing leadership to and supervision of a team of coordinators, unit supervisors and case managers. As well, this position is accountable for preparing and managing the service area’s current budget of approximately 3 million dollars annually, in collaboration with New Directions’ financial team.
- This position oversees the 24/7 operations at multiple cluster apartment sites, which includes developing policies and procedures specific to the service area, managing overall staffing needs (hiring, evaluating and managing end of employment supported by Human Resources) and overseeing crisis response. This position represents SCH within the New Directions’ Agency Management Team, in addition to funders and other related organizations.

**Key competencies sought for this position are**:

- Leading and Developing Others
- Managing Change
- Strategic Thinking
- Holding People Accountable
- Advocating with and for Others
- Relationship/Network Building
- Resource Management
- Creative Problem Solving and Decision Making

The successful applicant will have, as a minimum:

- An undergraduate degree with extensive experience working collaboratively with internal and external stakeholders;
- Progressive management experience in leading strategic change initiatives;
- A comprehensive understanding of person-centered frameworks, including a case management model of service, and a drive to ensure supports are implemented;
- Experience working with and supporting individuals with intellectual/developmental disabilities who have complex needs and who experience multiple barriers, including those impacted by poverty and addiction;
- Experience working in collaboration with property managers, and familiarity with common property management practices;
- The ability to implement and monitor service evaluation;
- An extensive knowledge of related operations within the Department of Families;
- A demonstrated commitment to working with cultural communities present at New Directions; and
- A strong understanding of financial management and comfort in the regular use of Microsoft Office products, including SharePoint and Office 365.- We thank all applicants for their interest in New Directions, however, only those selected for an interview will be contacted. Unfortunately, we cannot accept telephone inquiries.

  • Environmental Health

    1 day ago

    Winnipeg, Canada Safety and Environmental Health Services Manager Full time

    The Environmental Health & Safety Manager will provide leadership, mentoring, and direction to all Malteurop Canadian employees to ensure employee health and the environment are protected. This role will conduct and manage activities that ensure compliance with governmental regulations and corporate policies. This includes advising, implementing and...

  • Manager, Technical Services

    1 week ago

    Winnipeg, Canada University of Manitoba Full time

    The University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community - UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main...

  • Operations Manager

    2 weeks ago

    Winnipeg, Canada KM Care Services Full time

    Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience - ** Work setting**: - General office - ** Tasks**: - Co-ordinate administrative services - Evaluate the operations of a department providing administrative services - Manage the...

  • Operations Manager

    2 days ago

    Winnipeg, Canada KM Care Services Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience - **Work setting**: - General office - **Tasks**: - Co-ordinate administrative services - Evaluate the operations of a department providing administrative services - Manage the...

  • Service Manager

    2 weeks ago

    Winnipeg, Canada Paramount Services Ltd. Full time

    As a Service Manager (Trades & Techs) you will lead a team of service technicians including HVAC/Refrigeration Mechanics, Electricians & Plumbers. In addition to performing service duties, you will coordinate activities of all technicians to ensure that all maintenance, repair, and installation of equipment are properly completed in an efficient manner. As...

  • Service Manager

    2 days ago

    Winnipeg, Canada Paramount Services Ltd. Full time

    As a Service Manager (Trades & Techs) you will lead a team of service technicians including HVAC/Refrigeration Mechanics, Electricians & Plumbers. In addition to performing service duties, you will coordinate activities of all technicians to ensure that all maintenance, repair, and installation of equipment are properly completed in an efficient manner. As...

  • Service Delivery Manager

    2 weeks ago

    Winnipeg, Manitoba, Canada Paladin Airport Security Services Full time

    OverviewThe Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE If this sounds like a team that you'd like to join, we want to meet youLa différence Paladin commence avec notre équipe. Nous nous engageons à être Curieux,...

  • Manager of Communications Services

    2 weeks ago

    Winnipeg, Canada Archdiocese of Winnipeg Full time

    The Archdiocese of Winnipeg is seeking a dynamic Manager of Communications Services. This role supports the pastoral ministry of the Archbishop of Winnipeg. The Manager collaborates with Catholic Centre staff, parishes, volunteers, and other parties, to identify, develop, and implement effective internal and external strategic communications aligned with...

  • Manager, Strategy Service

    24 hours ago

    Winnipeg, Canada WORKERS COMPENSATION BOARD OF MANITOBA Full time

    **ABOUT WORKERS COMPENSATION BOARD OF MANITOBA** Founded in 1916 with the passing of _The Workers Compensation Act, _the Workers Compensation Board of Manitoba (WCB) is a mutual workplace injury and disability statutory corporation funded by employer premiums. WCB exists to insure and support safe and healthy work and workplaces. The present-day workers...

  • operations manager

    3 weeks ago

    Winnipeg, Canada KM Care Services Inc. Full time

    OverviewLanguages: EnglishEducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsor equivalent experienceExperience1 year to less than 2 yearsOn siteWork must be completed at the physical location. There is no option to work remotely.Work settingGeneral officeResponsibilitiesCo-ordinate administrative...