Gelateria Assistant Supervisor

1 day ago


Brentwood Bay, Canada The Butchart Gardens Full time

Provide courteous, professional, friendly and prompt service to our visitors
- Ensure adherence to established Gardens service standards policies and procedures
- Foster an environment of personal growth and team spirit
- Assist with achieving cost of goods projections
- Provide leadership, motivation, and feedback to all staff members
- Inspect all aspects of their work area for safety and security daily
- With direction of the Blue Poppy management team and Gelateria Supervisor, open and close The Gelateria, The Poppy Seed and Gelato Cart following existing checklists
- Assist with meeting daily and monthly labour cost goals
- Help to create an enjoyable and productive work atmosphere for all staff in the department
- Assist with coordinating the daily staff schedule, ensuring staff levels are adequate for volume of business
- Assist with coaching and motivating staff to accomplish pre-determined tasks and goals
- Assist with monthly inventory counts
- Food services experience is an asset, but not necessary
- An excellent understanding of how to provide exceptional customer service and a desire to constantly seek to improve our service to the visitors
- Successful completion of Food Safe required and obtaining Serving It Right would be an asset
- A good general knowledge of The Butchart Gardens and the services provided
- Excellent verbal and written communication skills
- Positive, professional, and upbeat attitude
- Ability to operate effectively and professionally under frequently changing and stressful circumstances
- A strong work ethic and an excellent past performance record in all area
- Demonstrate excellent organizational skills and attention to detail

**Job Type**: Seasonal
Contract length: 4 months

Pay: From $21.66 per hour

Additional pay:

- Tips

**Benefits**:

- On-site parking
- Store discount

Flexible language requirement:

- French not required

Work Location: In person

Application deadline: 2025-06-05



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