Digital Content Coordinator

2 weeks ago


Mississauga, Canada American Standard Full time

About Us:

- LIXIL makes pioneering water and housing products that make better homes a reality for everyone, everywhere. A better home is made up of surprisingly simple things - showers and faucets to experience water in new ways; kitchens that unleash creativity; toilets that provide cleanliness and comfort; doors and windows that connect you with the world outside; interiors and exteriors that bring spaces to life; baths to escape in after a long day.
- Born in 2011 through a merger of five of Japan's most successful building materials and housing companies, we draw on our Japanese heritage to create world-leading technology and innovate to make high quality products that transform homes. Today, we're a global enterprise with approximately 55,000 employees in more than 150 countries worldwide, having expanded internationally by acquiring some of the most trusted names in our industry, including GROHE and American Standard.
- But the LIXIL difference isn't what we do or where we do it, it is how we do it. We combine meaningful design, an entrepreneurial spirit, a dedication to improving accessibility for all, and responsible business growth to make things that matter - to people, to communities, and to the world we live in.
- We are proud that our products touch the lives of more than a billion people every day but believe we have the potential to do so much more.

Overview:
The incumbent will be responsible for maintaining all data tied to LIXIL's proprietary sites such as Grohe.ca, AmericanStandard.ca, Lixil Insider, as well as, supporting internal product, channel and brand team’s content needs.

**Responsibilities**:

- Support in the creation and syndication of ratings and reviews and other content.
- Responsible for delivering (syndicating) content to customer and business partners, according to business priorities and customer needs Integrate and create “best practice” processes and definitions to make optimum content available for our Customers.
- Organize product content to reflect channel and customer needs, ensuring the right type of content is accurately presented at the right channel in the right place.
- Collaborate with multiple functions and sales channels to define in a pro-active way to match deliver product content and attributes according to customers' prioritization and syndication needs.
- Responsible for designing/defining content mapping (from internal attributes to customer specific requirements) transformations, outputs, and business rules within the STBIO (content management system).
- Work with product managers/brand teams to solve specific content maintenance and syndication challenges
- Work with internal stakeholders and customers to ensure the syndication of ratings and reviews and the execution of marketing programs launched on websites.
- Maintain and update digital price guides on multiple brand sites in English and French.
- Actively look for data issues/gaps both internally and externally and proactively solve problems.
- Other duties as assigned.

Qualifications:

- College/post-secondary education or equivalent work experience
- 3+ years of experience with data/content management or other relevant experience
- Bilingual (French/English) as asset
- Microsoft Excel is required and essential
- Basic MS Office (Word, Powerpoint)
- SAP knowledge preferred
- Ability to work independently while supporting various teams
- Organized and structured
- Right Attitude to do hard work
- Detail oriented
- Ability to evaluate a problem and structure it into smaller pieces
- Creativity to find and propose solutions to problems as they arise
- Comfortable seeking out internal resources to solve data needs



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