Front Desk Associate

**Join Our Team Front Desk Associate (Client Experience, Sales & Marketing) at Elite Golf Club**

Are you passionate about providing exceptional customer service and helping drive sales? Do you love golf and want to be part of a dynamic team in a fun, fast-paced environment? If so, we want you to join our team at Elite Golf Club in Richmond, BC

**Position**: Front Desk Associate (Sales & Marketing Focus)
**Location**: Richmond, BC
**Hourly Wage**: Starting from $17.40 per hour + Commission
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- **About Us**:
Founded in January 2022, **Elite Golf** is an indoor golf club headquartered in Vancouver, BC— a destination renowned for its natural beauty and challenging golf courses. Elite Golf Club leads the way in technology-based golf instruction, training, and entertainment, aiming to provide a premium experience for golf enthusiasts of all backgrounds and skill levels. We believe in and live by the motto: “Golf for all, golf for life”.

Elite Golf Club currently operates two facilities with a total area of 14,000 square feet. The facilities feature 8 VIP rooms, 9 open hitting bays, and the largest indoor putting zone in the Greater Vancouver area. With over 500 active members, Elite Golf is quickly becoming the go-to destination for golf lovers looking to improve their game, have fun, and connect with the golf community.

As a Front Desk Associate with a focus on sales and marketing, you’ll be the first point of contact for our guests, ensuring an unforgettable experience while promoting our services and growing our community. You'll play a key role in supporting our marketing efforts and boosting membership, bookings, and overall engagement.
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- **Key Responsibilities**:

- Greet and check in guests, ensuring a seamless experience from start to finish
- Answer calls, respond to inquiries, and provide information about our services, memberships, and promotions
- Manage reservations and bookings for golf sessions, events, and group activities
- Assist in sales efforts, including promoting memberships, merchandise, and special offers
- Help create and execute marketing initiatives to attract new customers and engage current members
- Utilize social media platforms and digital marketing tools to help promote events, specials, and services
- Provide administrative support for marketing campaigns, including tracking leads, customer data, and feedback
- Ensure the area is tidy, welcoming, and aligned with the brand’s image
- Provide outstanding customer service to create a positive experience for all guests

**What We’re Looking For**:

- Friendly, professional, and outgoing personality
- Excellent communication skills in English (written and verbal)
- Strong multitasking, organizational, and time-management abilities
- Sales-driven and eager to help promote our services and offerings
- Basic knowledge of golf is a plus, but not required
- Previous customer service, sales, or front desk experience is preferred
- Comfortable working with social media and digital marketing tools
- Strong problem-solving skills and a proactive mindset

**Why Join Us?**
- Starting hourly wage of $17.40 per hour + commission on sales
- **Commission Program**: Earn commission from membership and package sales Our commission program allows you to earn additional passive income by maintaining long-term relationships with clients and encouraging repeat visits and bookings
- **Perks include**: Free use of the golf simulator and VIP discounts on in-store merchandise
- Fun and energetic work environment
- Opportunities for growth and development within the company, including exposure to sales and marketing
- Be part of an innovative indoor golf experience with an expanding brand

**How to Apply**:
**Job Types**: Full-time, Part-time

Pay: From $17.40 per hour

Additional pay:

- Commission pay

**Benefits**:

- Casual dress
- Flexible schedule
- On-site gym
- On-site parking
- Profit sharing
- Store discount

Flexible language requirement:

- French not required

**Experience**:

- Customer service: 1 year (preferred)
- Sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person