Warehouse Manager

**About the Company**:
Canature WaterGroup is a dynamic leader in the North American water treatment industry. Partnered with one of the world's largest water conditioning manufacturers, Canature WaterGroup sells residential and commercial water conditioning equipment to Plumbing Wholesalers and Independent Water Dealers in Canada, the US and Mexico. Products are sold through our regional distribution facilities located across North America. The company focus is to provide ‘Exceptional Value’ to our customers by providing high-quality, innovative products backed with expert factory support in the most efficient manner possible.

**About the Team**:
We have a diverse team that shares a positive attitude, problem solving abilities, patience, teamwork and a dedication to superior customer service. This enables us to live up to our commitment to provide Excellent Value to our customers.

**About the Position**:
We are looking for a driven, talented, and personable individual to join our team in the role of Site Manager.

Reporting to the Vice President of Operations & Engineering this position is a combination of tactical and hands on leadership responsible for leading and managing a team of warehouse associates in the effective assembly, shipping, and receiving activities within an assembly / manufacturing environment. This role will achieve inventory accuracy, coordinate orders, maintain safety standards and manage employee productivity in order to ensure customer satisfaction and a high level of quality and accuracy. This position will be a dynamic leader that inspires high levels of productivity and engagement in order to achieve organizational goals. This position will also have responsibilities for the day-to-day operation and maintenance of the physical building.

Oversee day to day operations ensuring the warehouse operates at peak efficiency, with quality and customer service being a primary goal
- Establish, monitor and manage operations
- Determine product handling and storage requirements, equipment utilization, inventory management and shipping
- Master use of ERP system
- Manage cycle counts
- Manage accurate stock transfers
- Investigate and resolve customer issues and stock issues
- Support 5S/Kaizen activities for continuous improvement
- Manage facility inventory, partnering with 3PL’s if needed
- Participate in annual company inventory

Attract, motivate, retain and lead a high performing team of employees.
- Participate in the recruiting process of new employees, including interviewing and extending offers of employment
- Coach and develop employees through one-on-one feedback and managing the onboarding and training programs
- Monitor and manage employee performance. Conduct performance reviews and employee performance management
- Monitor and manage attendance
- Reconcile and submit payroll
- Monitor and communicate all Key Performance Indicators / Metrics and post daily / weekly information for all teams.
- Assist employees with tasks as needed

Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, productivity, shipping, receiving, production and customer service.
- Run daily production reporting for Domestic and Commercial lines of business
- Create work orders to support daily production targets
- Close work orders / Verify accuracy or orders
- Ensure pick orders are run and sorted for associates
- Ensure all orders picked, checked and completed to 99% accuracy
- Manage SSTOCK levels to meet production goals
- Ensure receiving manages all incoming items with labels and proper put-away protocols

Maintain site health and safety requirements and programs
- Ensure employees receive all required health and safety training by collaborating with the Training team and/ or Human Resources on the timing and delivery of required courses.
- Monitor heath and safety programs for compliance
- Support and promote the health and safety committee

**About you**:

- Post secondary education in supply chain management or other related field or combination of education and experience
- Minimum of five (5) years of demonstrated experience in leading, managing and motivating a high performing team of employees.
- Minimum of (5) five years experience in an operational role ideally managing a customer or specialty production / assembly warehouse
- Experience in transport management, supply chain management and warehouse operations considered an asset
- Proficient in the use of ERP system (QAD)
- Excellent IT and technical skills, especially with Excel and data management
- Computer literate and proficient using MS Office, Google sheets / docs
- Experience or knowledge of ERP systems (QAD an asset)
- Sound knowledge of health and safety requirements in a warehouse facility
- Organizing and maintaining a good flow of inventory to meet production targets
- High attention to detail and accuracy with a keen focus on delivery quality
- Excellent w