Case Processing Administrator

4 days ago

Surrey, Canada Atop Immigration Services Inc. Full time

Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- **Work setting**:

- Office
- ** Tasks**:

- Type and proofread correspondence, forms and other documents
- Send and receive messages
- Schedule and confirm appointments
- Provide general information to clients and the public
- Organize and schedule office work
- Locate and remove files requested
- Label files according to retention and disposal schedules
- Label, file and retrieve documents
- Determine and establish office procedures and routines
- Conduct research
- Work with mínimal supervision
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Receive and forward telephone or electronic enquiries
- Work on reports from manual or electronic files, inventories and databases
- Process incoming and outgoing mail manually or electronically
- Photocopy and collate documents for distribution, mailing and filing
- Perform data entry
- Provide customer service
- File material in storage area
- Order office supplies and maintain inventory
- Plan and organize daily operations
- Open and distribute mail and other materials
- ** Computer and technology knowledge**:

- MS Word
- MS Windows
- Adobe Acrobat Reader
- Electronic mail
- ** Equipment and machinery experience**:

- Scanner
- ** Area of work experience**:

- Immigration
- ** Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large caseload
- Repetitive tasks
- Ability to work independently
- ** Personal suitability**:

- Accurate
- Client focus
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Dependability
- Reliability
- Ability to multitask
- Adaptability
- Quick learner
- Time management
- Accountability
- Due diligence
- ** Screening questions**:

- Are you currently legally able to work in Canada?

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