Accounts Receivable Administrator

The Accounts Receivable Administrator is responsible for the administration and customer relations related to accounts receivable (AR) and contributes to the efficient operation of the Finance team, including acting as back-up to the Accounts Payable Administrator. Reporting to the Director, Finance, the Accounts Receivable Administrator develops and maintains relationships with all internal departments and staff. External relationships will be maintained with customers and various stakeholders.

**Specific Accountabilities**
- Reconcile AR ledger to general ledger in accounting software, Microsoft Dynamics GP, and billing and reservation software, Marina Controller
- Enter/update customer information in Microsoft Dynamics GP and Property Site Manager software
- Prepare and process commercial and float home utility invoices from meter readings monthly
- Prepare and process commercial client invoices from leases monthly
- Process all commercial and marina customer/client invoices, refunds, and late fees
- Process vessel security deposits on arrival and prepare refund documents upon departure
- Assist in credit collections in accordance with AR policy and follow up on all corporate invoices
- Conduct regular AR reviews with various departments
- Prepare and enter invoices ensuring they correspond to contracts
- Prepare one-off invoices for corporate and commercial departments
- Assist in development and monitoring of AR policies and procedures
- Process monthly AR EFTs for Director, Finance’s approval
- Assist with year-end procedures
- Process, collect, and reconcile customer/client payments and fees (i.e. EFTs, cash and credit card payments) including moorage, float home, electrical and commercial
- Enter and reconcile daily imports into accounting software from Marina Controller
- Process monthly commercial and marina client payments for Director, Finance’s approval
- Review electronic daily cash sheets
- Run weekly AR report for circulation to appropriate staff
- Reconcile office petty cash float twice weekly
- Reconcile disbursements in Marina Controller
- Provide back up to the Accounts Payable Administrator as required
- Review monthly AR for all commercial customers and assist with collections as required
- Exercise remedies with Finance team or Marina Managers when an agreement is in default
- Liaise with Marina team to ensure all rate codes in Marina Controller are mapped and input to accounting software
- Reconcile daily receivables sales from fuel dock and process payments weekly

**Experience and Education**
- Post-secondary education in a related field, Certificate in Accounting preferred
- Minimum 2 to 3 years of accounting experience including operational accounting and reporting, internal control systems, and financial information systems
- Experience using accounting software, Microsoft Dynamics GP preferred
- Working knowledge of accounts receivable and general ledger transactional processing
- Sound knowledge of appropriate controls and procedures to uphold accurate recording of financial and operational information and to meet internal control compliance requirements
- Experience administering commercial contracts and/or legal agreements would be an asset
- Proficient in all Microsoft Office Suite programs

**Working Conditions**
- Open office environment
- Full-time position, Monday to Friday, 37.5 hours/week
- Potential for field visits and meetings with existing and potential customers
- Eligible to work 2 days a week from home following completion of 90 days in the role
- Occasional evenings and/or weekends due to operational requirements (e.g. open houses, meetings, etc.)
- Potential for challenging customer situations

**Additional Knowledge, Skills, and Abilities**
- Excellent stakeholder and customer relations skills
- Excellent attention to detail
- Strong verbal and written communication skills
- Demonstrated team player
- Ability to concentrate in a diverse and busy environment
- Ability to organize and independently manage workload while taking into consideration changing priorities, tight deadlines, volume of work and available resources
- Ability to be customer oriented and to exchange information, and deliver innovative solutions to customers in a timely, professional manner
- Ability to anticipate customer needs and commit to respond in agreed time frames
- Ability to develop and maintain honest and respectful relationships that help fulfill the expectations and needs of stakeholders
- Ability to develop and maintain effective working relationships with groups and individuals with diverse or competing interests or diverse perspectives in both the public and private sectors
- Ability to exercise tact, good judgment, discretion, confidentiality and flexibility in project delivery
- Ability to provide concise and accurate information verbally and in writing, including reports, presentations and correspondence in a language suitable to the audience
- Ability to adapt to change