Learning & Development Facilitator

6 days ago

Guelph, Canada Semex Full time

**Key Responsibilities**:

- Design, develop and facilitate engaging, effective training programs and course materials aligned with organizational goals.
- Facilitate high-impact, engaging training sessions (virtual and in-person) that energize learners and build practical knowledge across diverse audiences.
- Develop content for various formats (e-learning, instructor-led training, videos, job aids, assessments) using instructional design methodologies and adult learning principles.
- Use active learning techniques, group activities, case studies, and interactive elements to ensure effective knowledge transfer.
- Adapt delivery style to audience and training environment while maintaining a strong facilitator presence.
- Oversee the upload, maintenance, tracking, and reporting of training materials on the Learning Management System (LMS), ensuring content is accessible and up to date.
- Monitor and respond to LMS support requests, ensuring timely issue resolution.
- Conduct evaluations of training programs, gather feedback, and make improvements to enhance learning outcomes and effectiveness.
- Stay updated on the latest instructional design trends, tools, and technologies and integrate them into the design process.
- Document design processes and provide regular reports to stakeholders on project progress, milestones, and outcomes.

**Qualifications**:

- A passion for learning and development
- Proven experience facilitating live learning sessions (in-person and virtual) using interactive, participant-centered methods. Confident, dynamic presence with the ability to read the room and adapt in real time.
- Proficiency in tools such as Articulate Storyline, Adobe Captivate, and Camtasia for creating e-learning modules and multimedia content.
- Familiarity with LMS platforms for content delivery, tracking, and reporting.
- Experience with graphic design tools (e.g., Canva) and video editing software to enhance learning materials.
- Proficiency with authoring tools like Captivate or Rise for building interactive learning experiences.
- Ability to use tools like Excel, Power BI, or other analytics tools to assess learner progress and program effectiveness.
- Excellent communication and interpersonal skills with the ability to build collaborative relationships.
- Bilingual (English and French) strongly preferred.
- Hybrid role requiring a minimum of 3 days per week in office.
- Valid G-class license required.

**Education and Experience**:

- A Bachelor’s degree in Instructional Design, Educational Technology, Adult Education, Human Resource Development, or a related field is required.
- CTP or CTDP designation preferred
- Minimum 3-5 years of experience in instructional design, e-learning development, or corporate training is preferred for this role.
- Minimum 2 years of hands-on experience facilitating live training sessions (virtual and/or in-person), using interactive and learner-focused delivery methods.

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