Operations Manager
2 weeks ago
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward
**Why work with Canteen?** Imagine having a career that can take you places. Join our industry-leading team and there’s no telling how far you can grow with us. We provide healthy vending options through innovative design and quality products. We’re proud of our team and what we have accomplished over the years. Let’s continue moving forward, together.
**Job Summary**:
Directs and manages hourly operations associates, maintains effective customer/client rapport and is accountable for client retention.
- Monitors activities to ensure conformance with the Company, government and accrediting agency standards, regulations and food handling codes; ensuring adherence to company sponsored retailing and purchasing programs.
- Establishes and maintains effective client contact. Identifies client's needs, communicates account progress and new Company programs to client; document the business content of client meetings; and schedules placement and/or removal of equipment at accounts.
- Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping.
- Develops warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment.
- Monitors operating procedures concerning route driver inventories, cash shortages, labor and inventory cost controls.
- Directs actions to maximize profitability, increase customer satisfaction and improve efficiencies.
- Ensures a safe work environment; prepares workers compensation accident reports.
- Recruits and trains direct reports and identify training requirements. Develops and coaches direct reports and manages route scheduling to ensure most efficient use of labor and working capital.
- Follows through on activities associated with route accountability and standards; ensures proper inventory levels at all times.
- Maintain clean and safe work environment; performs job safely.
- Individual will notify a member of Senior Management of any information that would be beneficial in account retention or jeopardize the business.
- Other duties may be assigned.
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