Operations Manager

At Darwynn we are committed to evolution of the North American fulfillment industry. We are doing this via a multi-tenant, intelligent automated fulfillment network that has been purpose-built to provide companies, retailers, brands and individuals with access to a state-of-the-art fulfillment solution.

We’re seeking an experienced, Operations Manager to join our Fulfillment team. You’ll operate out of one of our dynamic Fulfillment Centers: these sit at the heart of Darwynn world-class, rapidly growing business. They’re where we manage our fast-moving inventory; they’re also where we developed our smart, industry-leading workflows.

As an Operations Manager, you’ll deliver inspiring, supportive leadership for the teams you manage. But at the same time, you don’t shy away from rolling up your sleeves and getting involved whenever necessary.

You’ll be directly responsible for managing a of the Facility and their direct reports: meanwhile, you will report to determined Leadership of your Fulfillment Center. The quality of your leadership is key to success in this role: you’ll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.

Another key aspect of your role will be to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you manage. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the network: this immense opportunity is yours for the taking.

Your role will be pivotal in the overall management, control, organization, and direction of either Outbound or Inbound operational areas of your Fulfillment Center. Your responsibilities will include, amongst others:

- Help implement world class automation and test the fulfilment solution
- Go live and expectation management of the vicinity of operation
- Help implement and develop policies in accordance with the role
- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
- In your inventory control and systems environment, you’ll manage timely data collection, updating operations metrics on an hourly basis,
- Therefore, you’ll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience,
- Implement automation solution including e2e testing of all modulator components
- Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,
- Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader network approval
- Any other duties identified by your leadership
- You will be in an operational environment requiring working within a shift pattern.

BASIC QUALIFICATIONS
- Degree from an accredited institution,
- Highly proficient in both spoken and written English, and/or Mandarin
- Experience as a department manager, leading a group of lower level managers

PREFERRED QUALIFICATIONS
- Degree in Engineering or a Supply Chain/Logistics/ Manufacturing related discipline or MBA,
- Excellent communication skills and detail oriented,
- Relevant experience communicating with and presenting to senior leadership,
- Professional experience interpreting and communicating analytics,
- Ability to thrive in a fast-paced environment,
- Ability to motivate a team,
- Professional experience in production, supply chain, or manufacturing areas,
- Experience with Lean, Six Sigma, and Kaizen methodologies,
- Leadership Principle experience

**Job Types**: Full-time, Permanent

**Salary**: From $55,000.00 per year

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday