Call Centre Operator

2 weeks ago

Montréal, Canada Equinox Full time

**Equinox Marketing Services** is a call centre located on Côte-de-Liesse in Montréal (QC). With more than 20 years of experience, the company is an industry leader in telecommunications, sales and customer service. We are currently seeking **FULL TIME English speaking Call Centre Agents** who are dedicated and committed to join our Voice Assistant Solutions (V.A.S.) team for a permanent position in our business. **Responsibilities and Tasks** Equinox is a unique facility unlike all other call centres in Montréal. Here we let your keyboard skills do the work instead of your voice. We provide complete paid training to help you master our user friendly 21st century V.A.S. technology which allows you to listen to your customer while your fingers do the "talking". By typing pre-established codes, you instruct a recorded human voice to talk to the customer instead of yourself. No sales experience needed **Our ideal FULL TIME Call Centre Agent has/is...** - Available to work FULL TIME on weekdays, 5 days per week - At least 6 months of call centre and/or telephone experience; - Stable, with a minimum of 6 months of consecutive experience in a company; - Serious, dedicated, professional, engaged and seeking long term employment; - Strong typing skills (25+ words /minute) with a high percentage of accuracy; - Advanced active listening skills and high attention to detail; - Flexible, self-motivating and able to multi-task. **We offer you...** - Permanent, full time employment; - Convenient schedule Monday to Friday Weekends are off - Starting salary from $13.50 - Fully paid training; - Free parking / Easy access by public transport; - Referral program of $200 per person referred; - Full collective insurance coverage upon seniority; - Pleasant and dynamic work environment, onsite cafeteria; - The possibility to grow within the business and get promoted; - Excellent support team always ready to help (coaches, managers, etc.). COVID-19 considerations: Hand sanitizers, air filter, regular cleaning of handles and knobs, physical distancing and wearing face masks indoors but not while working at your desk. ZOMnAyW2Vs

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