Claims Auto Appraiser

3 days ago

Cambridge, Canada Gore Mutual Insurance Company Full time

**Claims Auto Appraiser**

As our Claims department continues to grow, Gore Mutual is looking to add another Auto Appraiser to the team. Our Auto Appraisers deliver an exceptional claims service experience to our vendors and customers through the inspection and estimation of automobile physical damage and for indemnity control. Reporting to the Regional Appraisal Supervisor, this role will also prepare estimates, total loss evaluations, and branding forms to provide timely resolution of claims.

**We are on a new path called NEXT HORIZON**

The insurance industry is changing at an exponential pace, driven by changing customer experience, climate change and technology. In response Gore Mutual is making bold moves to reposition our company as a purpose driven, digitally led national insurer. Next Horizon is our 10-year vision and strategy that sets a new path for our company.

**_ Come and make your mark on our Next Horizon_**

**What will you do?**
- Review estimates from vendors, recommend opportunities and negotiate changes
- Inspect vehicles, prepare estimates, and complete damage appraisals
- Complete government salvage branding forms and total loss evaluations
- Assist Claims Advisors with estimate explanations, appraisal problem solving, and other damage and repair appraisals with customers
- Indemnity and severity management, ensuring that estimates are reasonable and fair to restore vehicle to pre-loss condition
- Field work may be required on an as needed basis

**What will you need to succeed?**
- Minimum 3 years’ experience as an auto appraiser is required
- ICAR Platinum certification is preferred
- Comprehensive knowledge of automobile repair procedures
- Strong technical understanding of Audatex estimating, car design and systems
- Ability to identify damages, judge repairability and time requirements
- Excellent customer service, organizational and time management skills
- Ability to work well under pressure with mínimal supervision#LI-Hybrid

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