Learning Manager

2 weeks ago

Westmount, Canada Crowe BGK Full time

**We are currently looking for a Learning Manager to join our Professional Practice Group in Montreal.**

Join a dynamic, fast-growing firm offering competitive salaries, benefits, and a strong focus on employee well-being.

**The Learning Manager** is responsible for designing, implementing, and overseeing comprehensive training programs and initiatives within the CPA firm. This role involves collaborating with various teams to identify training needs, develop training materials, and coordinate delivery of effective training sessions that enhance employee skills, knowledge, and overall performance.

**Primary Responsibilities**:

- Conduct assessments to identify training needs and gaps in employee knowledge and skills.
- Collaborate with department heads and managers to determine training priorities and goals.
- Assist in the design, develop, and update of training programs, materials, and curriculum, based on identified needs and industry trends.
- Facilitate the delivery of training sessions to employees, ensuring effective transfer of knowledge and skills.
- Utilize various training methodologies and techniques to engage participants and maximize learning outcomes.
- Delivery of on-board training; ensuring new employees have a smooth transition into their jobs
- Collect feedback and evaluate training effectiveness to continuously improve training programs.
- Liaise with internal stakeholders to ensure training initiatives align with organizational goals and objectives.
- Communicate training schedules, updates, and expectations to all relevant stakeholders.
- Generate and analyze regular reports on training progress, outcomes, and participation for management review.
- Provide oversight to junior training coordinators.
- Offer coaching to employees seeking to improve their skills and knowledge.
- Ensure training programs comply with relevant regulations, industry standards, and best practices.
- Uphold the highest standards of quality and consistency in training delivery and content.

**What you need to succeed**:

- 3-5 years or more of learning and development experience, in designing and implementing training programs
- Prior experience in a professional services firm, an asset
- Experience in partnering with leaders to help foster a learning culture
- Human Resources Professional designation would be considered an asset
- Excellent writing skills relating to consultations, discussion papers and opinions as well as clearly documenting / explaining review
- Excellent facilitation skills (including presentation style) and ability to answer questions
- Has the ability to work autonomously and with mínimal guidance, but also knowing when to escalate issues encountered
- Working in groups / teams with a focus on developing team members in the process
- Experience in working with MS Word, MS Excel and MS Power Point
- Excellent management skills of a business unit

We maintain an inclusive and equal opportunity working environment so that every Crowe BGK professional can fulfill their evolving potential. We consider all qualified applicants for employment without regard to race, religion, sex, sexual orientation, gender identity, age, marital status, disability, protected veteran's status or any other legally-protected factors.

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