Manager, Digital Experience

1 week ago

Toronto, Canada Manulife Full time

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

**Primary Responsibilities**:

- Act as a conduit for new work to be assessed, vetted and prepared for development
- Document and articulate work so that the development team understands high level scope, high level requirements, key performance indicators, measures of success and initial understanding of the basic mínimal viable product
- Offer a “digital” first approach to understand and maximize the digital experience.
- Continuous improvement of the digital experience, through ongoing measurement, evaluation and recommendations of the existing digital tools and capabilities
- Liaison with delivery teams and business sponsors and stakeholders to define the future landscape and strategy of assigned programs.
- Build relationships with internal business partners and business sponsors to understand business value, objectives and strategic vision.
- Help develop and align the digital program roadmap and set expectations with all relevant stakeholders.
- Develop a thorough understanding of Manulife Bank and Banking industry, continuously assess the industry landscape for digital opportunities and emerging industry trends.
- Proactively identify and resolve strategic issues that may impair the organization’s ability to meet its strategic, financial, and technical goals.
- Drive digital product priorities
- Ensure Product scope delivers on business value
- Deliver Product Reports providing analysis and recommendations regularly

**Qualifications and Competencies**:

- Experience in the Wealth and Insurance Advisor ecosystem would be an asset
- 2+ Years of experience in digital product and program management or delivery.
- Experience working in an agile project delivery organization.
- Ability to effectively collaborate with UX teams to drive technical requirements from visual experience.
- Demonstrated ability to influence stakeholders to gain product vision alignment and consensus on roadmap
- Ability to manage multiple initiatives with competing timelines
- Self-starter that can adapt with different technologies
- Innovative thinker with broad industry knowledge and experience
- Excellent communication, organizational and analytic skills

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

LI-hybrid

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer

  • Digital Marketing Manager

    2 weeks ago

    Toronto, Canada Art & Science Digital Experience Design Full time

    Do you thrive building data-driven digital marketing strategies and presenting them with confidence? Are you a Google Stack expert who sees the bigger picture and understands how local SEO fuels paid search success? If so, we want to hear from you! **INCLUSIVITY AND ACCESSIBILITY**: **WHO WE ARE**: Art & Science is a full-service marketing agency with...

  • Associate, Digital Experience Strategy

    3 weeks ago

    Toronto, Canada Loblaw Digital Full time

    Associate, Digital Experience Strategy At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading...

  • Associate, Digital Experience Strategy

    1 week ago

    Toronto, Canada Loblaw Digital Full time

    Associate, Digital Experience Strategy At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading...

  • Associate, Digital Experience Strategy

    1 week ago

    Toronto, Canada Loblaw Digital Full time

    Associate, Digital Experience Strategy At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading...

  • Associate, Digital Experience Strategy

    1 week ago

    Toronto, Ontario, Canada Loblaw Digital Full time

    At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we're up for the challenge. From our office in Downtown Toronto, we've created leading eCommerce experiences in the online grocery...

  • Digital Experience Associate

    3 weeks ago

    Toronto, Canada Loblaw Digital Full time

    A leading eCommerce company in Toronto is seeking an Associate for Digital Experience Strategy. You will play a vital role in managing and implementing campaigns across digital platforms, ensuring quality and timely launches. The ideal candidate will have strong problem-solving, communication, and project management skills, with the ability to thrive in a...

  • Digital Experience Associate

    1 week ago

    Toronto, Canada Loblaw Digital Full time

    A leading eCommerce company in Toronto is seeking an Associate for Digital Experience Strategy. You will play a vital role in managing and implementing campaigns across digital platforms, ensuring quality and timely launches. The ideal candidate will have strong problem-solving, communication, and project management skills, with the ability to thrive in a...

  • Digital Experience Associate

    1 week ago

    Toronto, Canada Loblaw Digital Full time

    A leading eCommerce company in Toronto is seeking an Associate for Digital Experience Strategy. You will play a vital role in managing and implementing campaigns across digital platforms, ensuring quality and timely launches. The ideal candidate will have strong problem-solving, communication, and project management skills, with the ability to thrive in a...

  • Associate, Digital Experience Strategy

    1 week ago

    Toronto, ON MV V, Canada Loblaw Digital Full time

    At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we're up for the challenge. From our office in Downtown Toronto, we've created leading eCommerce experiences in the online grocery...

  • Digital Experience Producer

    1 week ago

    Toronto, Canada Loblaw Digital Full time

    A leading eCommerce company in Toronto is seeking a Digital Production Specialist to optimize digital experiences across their app and website. The role involves collaborating with design and product teams, managing online experiments, and ensuring accurate content launches. Candidates should have excellent time management and communication skills, with...