Front of House Manager

2 weeks ago

Kitchener, Canada Johnny Greekos Kitchener Full time

**Overview**

**Duties**
- Supervise daily front-of-house operations, ensuring high standards of service and guest satisfaction.
- Interview, hire, and train new staff members, fostering a positive team environment.
- Manage scheduling and staffing levels to meet operational needs while optimizing labor costs.
- Oversee the Point of Sale (POS) system to ensure accurate transactions and reporting.
- Collaborate with kitchen staff to coordinate service flow and maintain communication between front and back of house.
- Address guest inquiries, complaints, and feedback promptly to enhance the overall dining experience.
- Implement and uphold health and safety regulations in accordance with industry standards.
- Monitor inventory levels of supplies and equipment, placing orders as necessary to maintain operational efficiency.

**Skills**
- Proven experience in restaurant management or a similar role within the hospitality industry.
- Strong leadership abilities with a focus on team development and motivation.
- Proficient in POS systems and basic kitchen operations.
- Excellent communication skills, both verbal and written, with an emphasis on customer service.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Knowledge of food service best practices and health regulations.
- A passion for creating memorable guest experiences through exceptional service.

Join us as we strive to provide outstanding hospitality in a vibrant atmosphere

Pay: $22.00-$24.00 per hour

Additional pay:

- Tips

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Kitchener, ON: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Work Location: In person

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