Addictions Manager, Urgent Public Health Needs Site

Employer:

- House of Friendship
- Type:

- Full-Time
- Term (Duration):

- Permanent
- Description:

- At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun
- Sounds pretty great, doesn't it? It is
- ShelterCare is a facility providing addictions, primary care, mental health and housing resources for individuals experiencing homelessness. Urgent Public Health Needs Sites have been established in response to the opioid overdose crisis to provide an environment for safer consumption, with supports to reduce the risk of COVID-19 and other potential health risks.
- In this important new role, the Addictions Manager, Urgent Public Health Needs Site (UPHNS) will possess and utilize their passion for coaching and developing people and teams. They will provide leadership for the start-up and ongoing operations of the program and the team and by providing support to the supervisory and direct service teams while coordinating the daily operations of the program.
- Key Responsibilities:
- Lead, develop and support the team of Supervisors as well as their teams working within assigned programs, including staff, volunteers and students
- Responsible for the healthy and safe operation of the programs; ensuring a physically and psychologically healthy work environment for all team members
- Responsible for the allocation of staff, students and volunteers based on the needs of each program and/or site
- Responsible for all aspects of program operation including program development and review, program budget, allocation of resources, and relationships with funders and community partners, staff and participant safety
- Create reports and proposals to support or source funding. Responsible for the management financial functions
- Responsible for property management functions
- Build solid and fruitful relationships with partners and agencies to increase opportunities for innovation and positively impact outcomes
- Represent House of Friendship at various community development and neighbourhood related meetings and community forums, bringing relevant issues and solutions to the conversation
- Take a lead role in community consultation and community leadership development initiatives
- Maintaining partnerships, presence at appropriate community tables/communities of practice
- On-call responsibilities for after-hours emergency crisis
- Committed to service integration internally/externally

Critical Skills:
- Commitment to understand and uphold the mission and values of House of Friendship is expected
- Exemplary emotional intelligence, resilience, communication, conflict management and problem-solving skills required
- Ability to work professionally as a team member with staff, participants and community members
- Build solid and fruitful relationships with community partners and agencies to increase opportunities for innovation and positively impact outcomes
- Demonstrated ability to create and maintain a positive work environment including the ability to navigate change in a positive and productive manner
- Experience or strong interest in working with diverse populations including people from various cultural background, income levels, and sensitivity to their needs
- Strong intercultural competency, with the ability to recognize and respect cultural diversity, able to be diplomatic and sensitive to the dynamics of a culturally diverse workplace
- Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed approach in consultation, program design, evaluation processes and service delivery
- Must be dependable, professional, flexible, a team player, and have a positive attitude
- Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental health and other life challenges
- Excellent project, timeline and deadline management skills including skills in logistics and planning and detailed record keeping
- Able to model effective problem-solving by recognizing the human, interpersonal and technical sides of a problem, show flexibility and explore possible solutions in an innovative and creative way
- Act as a change agent, contributing to continuous improvement and the successful implementation of change initiatives

Education/Experience:
- University degree in Social Work or Counselling
- Professional registration, in good standing, as either a Social Worker with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) or a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario (CRPO)
- Knowledge of substances, proble