District Manager Sales, Northern Alberta

The District Manager Sales will be responsible for leading and motivating their dealers within Northern Alberta (Western Region). In conjunction with the Regional Manager and the Regional Marketing Manager, the District Manager Sales will deploy initiatives towards the achievement of retail sales and market share, maximize revenue, in addition to building strong partnership with the dealers by driving sales performance and improving customer experience. This position also supports and guides regional marketing plans and strategies into the District and assists in identifying opportunities and developing plans to grow retail sales, market share and revenue. - Drive retail sales and market share performance - Drive order coverage - Drive adjacency revenue performance: Accessory sales revenue, OnStar, GMPP, GM Card - Improve Customer Satisfaction and retail experience **Key Responsibilities**: Sales & Share Performance Achieve retail sales and share objectives for the district Develop plans and strategies to maximize vehicle ordering coverage to drive retail sales Lead and motivate team of dealers through consensus cycles and order calls Drive effective forecasting process at the dealer level Implement strategies to drive forecasting and ordering to capitalize on vehicle line opportunities to improve market share Identify sales opportunities and gaps on the District to develop plans in conjunction with Regional Marketing Manager through analysis of sales, inventory and share data to increase performance Establish and develop key EV dealer advocates on the District Conduct monthly sales performance analysis and identify areas to improve and implement dealer action plans Ensure GM's competitive position & opportunities are communicated effectively to Dealers Drive improvement of poor performing market share dealers (DRER focus dealerships) Drive strong dealer processes to ensure dealer capitalize on sales opportunities and leverage GM tools, reports and initiatives: - Dealer Direct and DealDriver Pro - Dealer Website / Digital Package - Inventory Balancing Tool - Business Development Culture & Practices - Dealer Financial Reports - GM Financial tools - retail leasing, near prime etc. - Sales and Product Plus Training - Recognition Programs - President's Club/SMG programs etc. Adjacency Performance Drive Accessories revenue performance with strong (LPO) upfront ordering as well as effective showroom selling and merchandising (ACO) strategy implementation Drive OnStar activations with Online Enrolment and Welcome Call completions Support GM Protection Plan (GMPP) Drive GM Financial Leasing Penetration Improve Customer Satisfaction and Retail Experience Build a culture of customer focus within the dealers and ensure processes and procedures are in place to support customers and build advocacy Champion improvement in retail digital customer experience and implementation of retail innovation that support retail experience improvement Drive CSI performance and improve negative impact dealership performance Manage customer complaint issues appropriately and support resolving them with a "win-win" orientation **Additional Job Description** **Qualifications**: A strong desire to win and continuously drive results and improvements Understanding of GM's distribution processes Understanding of GM field sales tools and reports Ability to effectively prioritize work and efficiently manage a heavy workload High level of decision making and judgement skills Ability to manage stress effectively Willingness to work extended hours on occasion if required (eg month-end) **Education and Training**: Undergraduate degree preferably in Business and/or MBA **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteeropportunit