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Technician, Skills Training and Competency Development

2 weeks ago

Montréal, Canada Desjardins Full time

Temporary position for 12 months

As a training and skills development technician, you assist with needs analysis as well as training logistics and delivery. You help with quality assurance throughout the product/service delivery process. You provide discipline-specific technical support and help your unit carry out its activities, initiatives and processes in accordance with established policies and procedures. You support your unit’s more experienced employees and assist with technical work and analysis involving processes, information management and data processing. The ability to tailor your approach as needed and make sound decisions is therefore essential. More specifically, you will be required to:

- Provide technical support for operational issues
- Serve as internal resource person and provide operational support to continually improve service
- Help roll out and maintain software and manual and automated processes
- Train users
- Help prepare technical notes to enhance the skills and knowledge of users
- Help practitioners follow procedures and use your unit’s tools and systems

What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment

What you bring to the table
- College diploma in a related field
- A minimum of one year of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required

Decision quality, Situational adaptability
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**Trade Union (If applicable)**

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

**Job Family**

Human resources (FG)
**Unposting Date**

2025-06-17