Assistant Manager

**Job Overview**

BRKFREE is a brand new and immersive social entertainment experience designed to make participants feel like they have entered another world. The new concept is the future of in-person entertainment for groups of all kinds, with its combination of wildly entertaining gameplay, and great food and drinks. The space will open with 40 unique and high-technology game rooms where teams will encounter physical, mental, and skill-based challenges.

As an Assistant Manager you are a protector of all that we hold sacred; Social Entertainment, **Social Entertainment** and _Social Entertainment._

**MISSION STATEMENT**:To connect people in fun and meaningful ways by providing the best in-person social entertainment experience.

**BRKFREE CORE VALUES**:Our Core Values have contributed to the concept of this brand, so of course, they are key to the continued success of BRKFREE. They are the guiding principles that define our culture and make us unique.
- **Create Joy** - We’re here to bring people joy - in the experiences we create, in the work we do, and in the way we interact with our community.
- **Bring your “A” Game**:

- “Good enough” is not in our vocabulary. Pursue growth, lead change, embrace learning and master your craft. Level up.
- **Team Up** - Team work is at the heart of the BRKFREE experience, and is the foundation of everything we do. Collaborate, communicate, and problem solve. Listen and learn. Teach what you know. We are better together
- **Be Adventurous and Creative**:

- An innovative mindset is our default setting. We are always willing to take risks and try new things.

Your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

- Positive attitude and passion for making people smile, and truly enjoy their experience.
- Value for high quality food and beverage, and appreciation for consistency
- Sense of adventure and engaging energy
- Ability to communicate effectively with ALL team members and Management Team

**Responsibilities**
- Gain a complete understanding of specific goals, objectives, and audiences
- Help build a well-developed and high-performing team that works together collaboratively.
- Collaborate with the team to ensure the company is providing consistently excellent products and service, and that the environment is inviting and well-stocked
- Set daily employee objectives and schedules to achieve and exceed company productivity and sales goals
- Monitor performance and report on progress
- Adhere to department policies and procedures
- Partner with Operations Managers to ensure quality customer service and supervise a team with diverse talents and responsibilities
- Meet regularly with management to report and plan strategic plans for team objectives
- Monitor customer and client satisfaction, and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to management
- Assist Operations Managers with training of new team members
- Open and close location when necessary
- Serve as the Lead in different departments when needed; but not limited to cashiering, or working in the kitchen

**Key Requirements**
- Ability and willingness to take on additional tasks
- Adheres to federal, provincial and local labour laws
- Ability to work flexible hours including evenings, weekends and holidays, and understands and complies with all scheduling policies and practices
- Secures and maintains any assigned company property
- Ability to safely lift up to 40 pounds

**Qualifications after hire**
- Smart Serve Certification
- Food Prep Certification
- Criminal Background Check

Pay: From $21.00 per hour

Expected hours: 40 - 44 per week

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- People Management: 1 year (preferred)

**Location**:

- Mississauga, ON L4W 5P4 (preferred)

Work Location: In person

Expected start date: 2025-03-03