Customer Service Representative

6 days ago

Etobicoke, Canada Harry Rosen Full time

It's fun to work in a company where people truly BELIEVE in what they're doing
- We're committed to bringing passion and customer focus to the business._
- POSITION: Customer Service Representative (Full-time)
REPORTS TO: Customer Service Lead
LOCATION: Sherway Gardens
- OWN YOUR STYLE AND YOUR FUTURE
- Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for nearly 70 years and have been officially recognized as one of Canada’s Best Managed Companies.

We are looking for a Customer Service Representative to join our Store team. In this role you’ll be responsible for:
- Providing exceptional service to our Clients and our Associates at our Cash Desk-
- Performing daily cash handling functions including opening/closing registers and processing all sales transactions-
- Bagging and tissuing purchased product on behalf of customers-
- Answering store phones-
- Maintaining the Service desk-
- Updating and maintaining client information files including membership in our Sartoria Loyalty program-
- Assisting with Inter-store transfer processing and e-commerce requests and shipments-
- Assisting clients who have purchased on-line but are picking up products in-store-
- Previous retail service desk experience is preferred-
- Proficient in Microsoft Office suite-
- Strong commitment to achieving excellence in the area of customer service-
- Strong interpersonal skills & communication skills-
- Professional attitude and appearance-
- Completion of a minimum of 6 months serviceOur Commitment
- Harry Rosen’s professional work environment is designed to support and invest in the success of our associates, as many become the creative leaders of tomorrow. We focus on building long-term relationships with our staff, our customers, and our partners. It's in our DNA to recognize, promote, and reward exceptional work ethic and talent.

World-Class Workplace & Benefits- Opportunities to additionally earn monthly and annual Team bonuses-
- Best in-industry discounts and special purchase opportunities-
- A comprehensive flexible benefits package-
- Pension and Group RRSP Programs that grow with you-
- Three weeks of paid vacation after your first year, for all active associates-
- A modern, digitally advanced workplace-
- A coach committed to supporting the achievement of your personal career goals-
- A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion CouncilWe thank you for your interest in this opportunity
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us_

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