Payroll Product Support Specialist

2 weeks ago

New Westminster, Canada ComVida Corporation Full time

Payroll Product Support Representative

**Overview**

Payroll/Scheduling Product Support Representatives at ComVida are the heart of the company, providing exceptional support to our clients. This role requires a self-starter with excellent communication skills, a strong technical background, and a passion for delivering top-notch customer service.

ComVida Corporation is a Canadian leader in staff scheduling, payroll, and human resource management software. We are dedicated to helping organizations streamline their operations and enhance workforce management.

ComVida is centrally located in New Westminster, BC. We offer our employees a competitive benefits package along with opportunities for training and career advancement. This is a permanent full-time position, Monday to Friday, in a collaborative and supportive office environment.

**Key Responsibilities**
- Troubleshoot, research, and resolve issues related to payroll, HR, scheduling, and general inquiries, ensuring timely resolution.
- Conduct software training sessions for clients as needed via webinars.
- Monitor and document service requests assigned in the queue until resolved, processing them based on priority.
- Actively participate in additional support activities to improve product knowledge and customer satisfaction.

**Qualifications & Skills**
- Basic understanding of payroll processes and HR practices requirements.
- Detail-oriented with strong problem-solving and troubleshooting abilities
- Excellent command of English and the ability to effectively communicate and comprehend both verbal and written communications.
- Collaborative, capable of prioritizing tasks, working independently, and participating in team activities.

- Enthusiastic & energetic attitude,with effective multi-tasking and time management skills.

**Education and Work Experience**
- A working knowledge of the Microsoft Office suite is required.
- Familiarity with payroll, bookkeeping, employee management, and scheduling systems is highly beneficial.
- Understanding of accounting practices (such as General Ledger, Accounts Payable, and Accounts Receivable) is an asset.
- NPI designation, CHRP, and/or Scheduling certification would also be advantageous.

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

**Education**:

- Secondary School (required)

**Experience**:

- payroll : 4 years (preferred)

Work Location: In person

  • Payroll Specialist

    4 days ago

    New Westminster, Canada Evolution Americas Full time

    Company Description Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 17,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative...

  • Staffing Specialist

    1 week ago

    New Westminster, Canada Campus Support Full time

    We are happy to say that we are looking for an experienced** Staffing Specialist** to join our team at Campus Support - Calgary / Edmonton, AB Or Vancouver, BC. - **Position Job Title**: Staffing Specialist - **Reports To**: National Director of Talent Acquisition - **Location**: Calgary, AB or Vancouver, BC - **Salary**: The salary range is from $45,000 -...

  • Payroll Specialist

    3 days ago

    New Westminster, Canada City of New Westminster Full time

    Employment Status **Auxiliary** Pay Range **$34.62 - $40.76 per hour (2024 rates) + 12% in lieu of benefits** Closing Date **11/14/25**- **New Westminster, British Columbia**: - **Number of Openings**: 1 **Hours per Week**: 35 hours per week. **Employee Group**: CUPE, Local 387 **Location**: City Hall: 511 Royal Ave **Competition #**: 1157 **Additional...

  • Call Center Specialist

    1 week ago

    New Westminster, Canada Campus Support Full time

    **Job requirements**: Required schedule: Monday to Friday / 40h a week / 9:30 to 17:30 Hourly wage: 18$ Hybrid work environment **9 months contract** The Call Center Specialist will be responsible for the following, as well as other related duties as assigned to support the business objectives and purpose of the College. Providing consistent exceptional...

  • Data Specialist

    1 week ago

    New Westminster, Canada Campus Support Full time

    **Position**: Data Specialist **Company**:Primacorp Ventures Inc **Location**:New Westminster, BC (Onsite) **Type**:Full-time, Permanent **Reporting To**: Director of Strategy & Business Development **Hours**:40 hours per week, Flexible Start (7am - 8am) **Salary**: $48,000 - $52,000 Annually **Position Overview**: We are looking for a highly skilled and...

  • Bilingual Call Center Specialist

    1 week ago

    New Westminster, Canada Campus Support Full time

    **Job requirements**: Required schedule: Monday to Friday / 40h a week / 9:30 to 17:30 Hourly wage: 18$ Hybrid work environment Must be Bilingual ( French & English ) **9 months contract** The Call Center Specialist will be responsible for the following, as well as other related duties as assigned to support the business objectives and purpose of the...

  • Accounts & Payroll Specialist

    4 weeks ago

    New Westminster, Canada Lookout Housing and Health Full time

    A community-focused non-profit organization in New Westminster seeks an Accounting Officer to assist with payroll and benefits administration, manage accounts receivable, and support financial reporting. The ideal candidate will have a Grade 12 education with accounting training and experience, be proficient in financial software and Excel, and maintain...

  • Payroll Coordinator

    2 weeks ago

    New Westminster, Canada Primacorp Ventures Full time

    **We are happy to say that we are looking for a Payroll Coordinator to join Primacorp Venture at New Westminster, BC!** **Position Job Title**: Payroll Coordinator **Location**:On site, New Westminster, BC **Reports To**: Manager, Payroll **Job Status**: Full-time, permanent, must be eligible to work in Canada **Compensation**: $50,000 - $55,000...

  • Payroll Analyst

    2 weeks ago

    New Westminster, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $34.67 - $49.83 / hour Why Fraser Health?: Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2...

  • Payroll Coordinator

    2 days ago

    New Westminster, Canada Primacorp Ventures Inc Full time

    About us At Primacorp Ventures, we are all about creating opportunities and making a meaningful impact. Founded in 1995, we're the largest accredited independent post-secondary education group in Canada. Yet, for us, this is just the opening act of our transformative journey! Position: Payroll Coordinator Reporting to: Payroll Manager Location: Primacorp...