Front Desk Manager

2 days ago


Vancouver, Canada Local Health Integrative Clinic Full time

Our East Vancouver integrative clinic and movement studio is a welcoming, inclusive space rooted in care, community, and connection. **We’re looking for a Front Desk Manager who thrives in a fast-paced environment, loves working with people, and takes pride in keeping things running smoothly behind the scenes.**

This role is the heartbeat of our clinic. You’ll be the first point of contact for clients and a key support for our practitioners—balancing warmth, organization, and efficiency every day. If you enjoy variety, problem-solving, and meaningful work, this job is never boring.

**About the Role**
As Front Desk Manager, you’ll oversee daily front desk operations while providing exceptional, compassionate service to our clients. You’ll juggle multiple priorities, communicate with care, and help create a calm, supportive experience for everyone who enters our space.

**Key Responsibilities**
- Welcome clients with warmth, professionalism, and discretion
- Coordinate the front desk team’s hiring, training, and scheduling
- Support daily clinic flow
- Handle billing, invoicing, and payments, along with accounts receivable reconciliation
- Maintain accurate client records and administrative systems
- Support clinic operations in a high-volume, fast-moving environment
- Work collaboratively with our management team and the clinic owner
- Troubleshoot issues calmly and proactively
- Help foster a safe, inclusive, and peaceful clinic atmosphere

**What We’re Looking For**
- Ability to work full-time
- Previous experience in a medical, counselling, or integrative health clinic
- Highly organized with strong attention to detail. You are a great multi-tasker
- Comfortable working in a high-paced environment with competing priorities. If you thrive in busyness, this is a great place for you.
- Excellent customer service and communication skills
- Calm, friendly, and professional presence
- Strong problem-solving abilities and adaptability

**Bonus (But Not Required)**
- Familiarity with Jane App
- Familiarity with Slack and/or Asana
- Experience using QuickBooks
- Background in healthcare administration or clinic management

**Why Join Us?**
- Meaningful work supporting mental health and wellbeing
- A collaborative, respectful, and values-driven team
- An inclusive environment where people feel safe and supported
- Variety in your day—no two days look the same
- A role where your skills truly make a difference
- Unlimited access to yoga, pilates, and movement classes
- Opportunity for extended health and dental plan

If you’re someone who loves organization and people, thrives in dynamic environments, and wants to be part of a caring community, we’d love to hear from you.

**To apply**:
Pay: From $22.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site gym
- Store discount

Work Location: In person



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