Receptionist - Full Time

1 week ago

Surrey, Canada MIDWAY MAZDA Full time

Midway Mazda is seeking a reliable and friendly receptionist to join our team. As a receptionist, you will be the first point of contact for our customers, and your role will be vital in providing an exceptional customer service experience.

We are a local, family run business and have been serving the South Surrey, White Rock community for over 25 years.

Hours are Mon-Fri 9am-5:30pm

Duties include:

- Answering and directing phone calls on a multi line phone system.
- Greeting and directing walk in customers to the appropriate departments and personnel.
- Entering information into our dealer management software as well as filling in web forms.
- Generating key tags and window stickers for vehicles.
- Stocking in vehicles into our dealer management software
- Inputting customer and vehicle sales information into Nissan's web portal.
- Customer satisfaction follow up calls
- General filing
- Recording sales people's hours
- Stocking the coffee machine and supervising coffee vendor deliveries.
- Keeping customer lounge tidy and general tidying of the showroom displays, brochure racks, etc.
- Posting items into our accounting software

We provide:

- A bright modern work place in an exciting and growing industry.
- A positive team environment with the opportunity to learn from some of the best in the business.
- Full training for systems and software specific to our dealership and manufacturer.
- Amazing employee rates for vehicle repair or purchase.
- A competitive salary and full benefits package.
- On site parking.

You provide:

- A strong dedication to top quality customer service.
- 100% reliability for the hours indicated.
- Top quality phone skills and English communication skills.
- Ability to multitask and work well in a team environment.
- Competence with basic productivity software like Microsoft Word and Excel.
- Ability to accurately enter data.

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

COVID-19 considerations:
Masking, physical barriers, social distancing.

**Experience**:

- automotive reception: 1 year (preferred)
- receptionist: 1 year (required)

Work Location: One location

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