Front Desk Building Concierge

16 hours ago

Ottawa, Canada iCondo Property Management Full time

**_Concierge
- Job Description_**

**_Overall Purpose_**

Under the general supervision of the Property Manager, the Concierge is responsible to maintain and provide a high level of administration and client services of the building's front desk.

**_Working Hours_**

Various Evenings During the Week from 4:30pm - 8:30pm & Weekends

**_Key Responsibilities_**
- Assists the property management team as required to efficiently maintain the property. Provide information and updates to Property Management;
- Responds to owner/resident requests/complaints in a courteous, friendly, prompt and professional manner;
- .Assist with package deliveries. Log receipts of packages delivered for residents, and notify residents for pickup. Ensure residents sign upon reciept;
- Report any issues of deficiency that needs to be addressed;
- Ensure all contractors sign in and out of the building and track any keys signed out by the contractors;
- Manage elevator bookings for residents. Ensure all pre and post more inspections are completed;
- Program FOB and garage remotes for residents;
- Bring resident concerns, questions and suggestions to the attention of the Property Manager;
- Building Concierge should monitor the building camera system and respond to any suspicious activity in a prompt fashion;
- Send building notifications to residents as and when requested by the Property Management;
- Coordinate access into units when requested;
- Additional tasks as directed by the Property Manager and/or Board of Directors

**Requirements**:

- Prior customer service experience preferred
- Requires professional demeanor with ability to use independent judgment to handle any customer services matters in satisfactory manner
- Excellent communication skills
- Ability to multi-task and to work well under pressure
- Team player
- Proficiency with computers

**Job Types**: Part-time, Permanent
Part-time hours: 24-30 per week

**Salary**: $16.00-$19.00 per hour

Schedule:

- Weekend availability

Ability to commute/relocate:

- Ottawa, ON K2P 1J5: reliably commute or plan to relocate before starting work (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: One location

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